GD Search not working in version 2 upgrade

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 8 months ago.

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  • April 3, 2019 at 7:58 am #477747

    Abhishek Patil
    Expired Member
    Post count: 21

    Hi,

    We upgraded to GD v2 today, post-upgrade the search isn’t working.
    Once we input the search term and click on search, it directs me to a page with some content from the text editor of the same page(screenshot attached).

    Need your quick support!

    Thanks
    Abhishek

    April 3, 2019 at 8:39 am #477768

    Kor
    Moderator
    Post count: 16516

    Hi Abhishek,

    Thanks for your post. Kindly share your WP admin access here in private reply and we’ll check on it asap!

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    April 3, 2019 at 8:53 am #477775

    Abhishek Patil
    Expired Member
    Post count: 21
    This reply has been marked as private.
    April 3, 2019 at 9:07 am #477779

    Alex Rollin
    Moderator
    Post count: 27815

    I see you are using BB lite on the search page.
    You will need to use an advanced themer on the search page.
    Try setting it back to the classical editor and restoring the default content.

    See: https://wpgeodirectory.com/docs-v2/integrations/builders/

    April 3, 2019 at 9:27 am #477783

    Abhishek Patil
    Expired Member
    Post count: 21
    This reply has been marked as private.
    April 3, 2019 at 10:58 am #477814

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Try …. restoring the default content.

    The default contents are shown in

    GD – Settings – Pages – Search – Default Content

    Add that to a shortcode block.

    April 4, 2019 at 4:44 am #478107

    Abhishek Patil
    Expired Member
    Post count: 21

    Hi Alex,

    Followed your advice with some other tweaks and now the issue is sorted.

    Thanks!

    Regards,
    Abhishek

    April 5, 2019 at 9:42 am #478513

    Abhishek Patil
    Expired Member
    Post count: 21

    Hi,

    Sorry, I think that issue was not fully resolved.
    Now, though the GD search is working, the map doesn’t load on the search page and even the view (list, grid) options don’t work.

    Can you please check and support?

    Regards,
    Abhishek

    April 5, 2019 at 10:16 pm #478741

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like you are running GD Booster. Try disabling that, it is for GDV1 only.

    April 7, 2019 at 6:20 pm #479062

    Abhishek Patil
    Expired Member
    Post count: 21

    Hi Alex,

    Thanks, now the search works fine.
    However, the page takes ages to load.
    Once the search button is clicked, it takes 20-30 secs to load the search page and another 15 secs to load the map.

    Can you please suggest the solution for this?

    Regards,
    Abhishek

    April 8, 2019 at 7:43 am #479129

    Alex Rollin
    Moderator
    Post count: 27815

    It was 8 seconds for me, and search very much depends on server resources and the query you are making.

    https://wpgeodirectory.com/docs-v2/faq/performance/

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