GD V2 add-ons fatal error and failed to activate

This topic contains 5 replies, has 3 voices, and was last updated by  Guust 5 years, 4 months ago.

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  • December 27, 2018 at 11:25 am #460129

    Kai Liu
    Expired Member
    Post count: 368

    I started a new project, and installed GD v2 to start. Then adding add-on to the site but find that most of them generates fail error when activating add-ons.

    Further to that, it seems to break WP as well, when I click any WP functions, fatal error message pop up too.

    Please advise what could cause this?

    Thanks

    Sam

    December 27, 2018 at 11:28 am #460130

    Kai Liu
    Expired Member
    Post count: 368
    This reply has been marked as private.
    December 27, 2018 at 12:24 pm #460139

    Kor
    Moderator
    Post count: 16516

    Hi Kai Liu,

    Thanks for your post. Please make sure that you’re installing the correct version of the addons. It should be v2 as shown in the attached image.

    December 27, 2018 at 1:47 pm #460156

    Guust
    Moderator
    Post count: 29970

    Also make sure you use the correct theme versions if you are using Directory Starter or Supreme.

    December 28, 2018 at 4:18 am #460242

    Kai Liu
    Expired Member
    Post count: 368

    I realize what happened. I installed GD from WP plugin and thought that it was V2 as titke shows V2. So i never check GD version when finding issue. Now Guust pointed out in my other post where i notice GD from WP plugin store is in fact V1.

    Just want to confirm if database table of V1 will be removed if I delete GD in WP?

    Sam

    December 28, 2018 at 4:46 am #460246

    Guust
    Moderator
    Post count: 29970

    If you had V1 installed, you must use the converter to V2, or

    delete the database in your hosting control panel and create a new one, and set up WP and GD starting with V2. The table will not be removed.

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