GDv2 Upgrade – Listings Not Expiring

This topic contains 8 replies, has 3 voices, and was last updated by  adriangraham 4 years, 6 months ago.

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  • #514711

    adriangraham
    Expired Member
    Post count: 426

    Hi guys,

    Live site upgraded to GD2 a week ago. First expiry last night did not happen… for a customer with multiple paid listings. As you can see from the attached they went “1 day overdue” but still at “published”.

    Check I have the setting to expire on.

    I manually set the listings to DRAFT but would be great to know why this is happening and fix it going fwd.

    See attached

    thanks

    Adrian

    #514713

    adriangraham
    Expired Member
    Post count: 426
    This reply has been marked as private.
    #514750

    Alex Rollin
    Moderator
    Post count: 27815

    Was the listing created with a recurring payment through a gateway?

    #514752

    adriangraham
    Expired Member
    Post count: 426

    No – it was just an annual one on a paid package – non recurring. Been on the site (as GDv1) for years

    Adrian

    #514816

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #514914

    adriangraham
    Expired Member
    Post count: 426
    This reply has been marked as private.
    #514956

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks, the developers will take a look. Thanks for your patience while they look into it.

    #515329

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Logins not working, please check.

    Stiofan

    #515377

    adriangraham
    Expired Member
    Post count: 426
    This reply has been marked as private.
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