Generic error on image upload

This topic contains 6 replies, has 3 voices, and was last updated by  Paolo 8 years, 3 months ago.

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  • January 23, 2016 at 6:15 am #70153

    hezekiah
    Buyer
    Post count: 115

    Hi. Trying to upload a listing with 10 images via the social importer but getting a generic error. Tried other listings with 10 images and had the same error. Had to reduce the images to 6 before I was moved to the listing preview page.

    January 23, 2016 at 6:18 am #70154

    hezekiah
    Buyer
    Post count: 115
    This reply has been marked as private.
    January 23, 2016 at 7:37 am #70155

    Guust
    Moderator
    Post count: 29970

    Strange … I’ll get Stiofan to have a look, probably after the weekend.
    I can replicate this on my site.

    January 24, 2016 at 9:10 pm #110921

    hezekiah
    Buyer
    Post count: 115

    Hi, problem seems to be solved after installing the latest updates. Thanks.

    January 24, 2016 at 9:24 pm #110923

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

    January 29, 2016 at 5:21 am #113426

    hezekiah
    Buyer
    Post count: 115

    Hi. Please it seems the problem isn’t fixed as i thought. Please can you look into it.

    January 29, 2016 at 6:15 pm #113788

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that appear to be a server error, not an application error. It says:

    You may wish to: Check the error logs or Contact Support, but they meant their support. Not ours.

    Did you contact them to ask about it?

    Thanks

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