Geocode Not successful

This topic contains 10 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #522805

    fzporitsky
    Free User
    Post count: 5

    HI,

    I deleted the maps but I keep getting this message:

    Geocode was not successful for the following reason: REQUEST_DENIED

    How do I correct it?

    Thanks

    Fred

    #522844

    Alex Rollin
    Moderator
    Post count: 27815

    If you don’t want to use Google, set your Maps API setting to OpenStreetMaps

    GD – Settings – Show Advanced – Map settings – API

    If that isn’t the issue write back with WP Admin credentials and a login URL so we can check the settings.

    #522852

    fzporitsky
    Free User
    Post count: 5
    This reply has been marked as private.
    #522879

    Alex Rollin
    Moderator
    Post count: 27815

    I was not able to login with those credentials.

    The maps api setting is shown here:

    https://wpgeodirectory.com/docs-v2/geodirectory/settings/general/

    Where it says “Maps API” choose Open Street Maps

    #522927

    fzporitsky
    Free User
    Post count: 5
    This reply has been marked as private.
    #522929

    fzporitsky
    Free User
    Post count: 5
    This reply has been marked as private.
    #522932

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #522963

    fzporitsky
    Free User
    Post count: 5
    This reply has been marked as private.
    #522982

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #522984

    fzporitsky
    Free User
    Post count: 5
    This reply has been marked as private.
    #522996

    Alex Rollin
    Moderator
    Post count: 27815

    This is still coming from another theme or plugin because it is using a different API call than GD.

    Please try deactivating plugins and/or switching themes to see which one is trying to load the Google geocoder.

    Please try this: https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test

Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount