Geocode not successful after latest update

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

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  • June 19, 2018 at 11:27 pm #435591

    Phill Le Petit
    Expired Member
    Post count: 16

    Hi, I just updated Geodirectory to the latest release, and am now getting a pop error when entering an address for a new business “Geocode was not successful”

    Can you please help?

    June 20, 2018 at 1:13 am #435597

    Kor
    Moderator
    Post count: 16516

    Hi Phill,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    Thanks!

    June 20, 2018 at 1:41 am #435602

    Phill Le Petit
    Expired Member
    Post count: 16
    This reply has been marked as private.
    June 20, 2018 at 3:39 am #435613

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    June 20, 2018 at 3:47 am #435616

    Phill Le Petit
    Expired Member
    Post count: 16
    This reply has been marked as private.
    June 20, 2018 at 6:43 am #435628

    Phill Le Petit
    Expired Member
    Post count: 16
    This reply has been marked as private.
    June 20, 2018 at 1:14 pm #435653

    Alex Rollin
    Moderator
    Post count: 27815

    Hello there,

    I tried 268 Grey St and did not see the error on front or backend add listing forms.

    Is it a specific address? Other instructions for how to recreate the error?

    June 20, 2018 at 1:19 pm #435656

    Phill Le Petit
    Expired Member
    Post count: 16

    No specific address. I experience the error on front and backend listing forms.

    I got the popup mentioned in my first post only the first time – now, whenever I type in an address, I get the Google autocomplete dropdowns with the suggested addresses. When I select one, the dropdown disappears but the address I selected doesn’t show in the Address field

    June 20, 2018 at 1:25 pm #435661

    Alex Rollin
    Moderator
    Post count: 27815

    Can you give me a sample address?

    When I selected the address the fields were populated as expected.

    Maybe if I try with the same address I can see the issue.

    You might want to try clearing your browser cache, too.

    June 20, 2018 at 1:47 pm #435669

    Phill Le Petit
    Expired Member
    Post count: 16

    Clearing browser cache sorted it out. Sorry for not thinking of that first!

    June 20, 2018 at 1:48 pm #435670

    Alex Rollin
    Moderator
    Post count: 27815

    Hey hey! Good fix! Glad it is working 🙂

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