Geocode was not successful for the following reason: ZERO_RESULTS

This topic contains 6 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 7 months ago.

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  • #439926

    wci
    Expired Member
    Post count: 1035

    Hi Support team,

    I am getting a strange info

    “Geocode was not successful for the following reason: ZERO_RESULTS”

    while opening core Geodirectory settings page.
    Screenshot > https://www.screencast.com/t/FZTNU5KsU

    Please help to solve.

    Best, Alex

    #439931

    Alex Rollin
    Moderator
    Post count: 27815

    This error means there is a problem with one of the locations. Try checking them at

    GeoDirectory – Manage Locations

    There may be a location without a country, or without a city for example.

    #439971

    wci
    Expired Member
    Post count: 1035

    Hi again,

    I have checked and cannot find anything which may cause this issue.
    Can you please re-check from your end too?

    Best Alex

    #439972

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    #439975

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I can see that error each tie I go to the settings at

    GeoDirectory – General

    I tried clearing my cache and resetting GeoLocation settings for my browser for the site but no luck.

    The location look ok, generally.

    I will flag this for a developer to take a closer look.

    #442319

    wci
    Expired Member
    Post count: 1035

    Hi Alex,

    any news so far from Dev team?

    Best, Alex

    #442326

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The developers have been alerted and will take a look as soon as they are able.

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