geodirectory dashboard not showing well on enfold theme

This topic contains 11 replies, has 3 voices, and was last updated by  Guust 9 years ago.

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  • April 24, 2015 at 2:38 pm #37922

    hezekiah
    Buyer
    Post count: 115

    Really love this plugin. However, I have an issue. When logged in, clicking on the add listing and my listings in the dashboard dont display well. They show two crosses and a small circle instead of the regular search box for typing. I use enfold. Please what can I do. Image attached. Thank you.

    April 24, 2015 at 9:34 pm #37953

    hezekiah
    Buyer
    Post count: 115

    pls, why am i not getting answers?

    April 24, 2015 at 11:44 pm #37966

    Guust
    Moderator
    Post count: 29970

    Hi, that seems to be just a styling issue.
    Have a look at this article to see if you can solve it yourself:
    http://docs.wpgeodirectory.com/customizing-your-style/
    Otherwise you will have to post your URL and preferably your WP admin details as well, so we can have a look for ourselves. We cannot debug images.

    From the support policy at https://wpgeodirectory.com/support-policy/:

    We guarantee an answer within 24 hours to all Support Topic Monday to Friday and within 48 hours during weekends. This doesn’t mean all solutions will be provided within 24 or 48 hrs. For more advanced or technical queries it may as well take longer.

    April 25, 2015 at 1:17 am #37968

    hezekiah
    Buyer
    Post count: 115

    Thank you. Tried the css styling but couldnt figure it out. Can I add my site url details in private mode.

    April 25, 2015 at 3:04 am #37970

    hezekiah
    Buyer
    Post count: 115
    This reply has been marked as private.
    April 25, 2015 at 4:01 am #37971

    Guust
    Moderator
    Post count: 29970

    I cannot see any problem. Where do you see that error? Have you cleared all caches?

    April 25, 2015 at 9:47 am #37977

    hezekiah
    Buyer
    Post count: 115

    thanks for the reply. I am surprised it seems fine on your end. cleared all caches and images but problem still persists both on the add listing and my listings as described in previous images. could it be my system.

    April 25, 2015 at 11:23 am #37981

    hezekiah
    Buyer
    Post count: 115

    Hello got this error on css inspection:

    Uncaught TypeError: Cannot read property ‘top’ of undefinede @ geodirectory.min.js?ver=1.4.5:1(anonymous function) @ geodirectory.min.js?ver=1.4.5:1m.event.dispatch @ jquery.js?ver=1.11.1:3m.event.add.r.handle @ jquery.js?ver=1.11.1:3.

    Any ideas?

    April 25, 2015 at 11:53 am #37982

    Guust
    Moderator
    Post count: 29970

    I looked in Chrome and Firefox and cannot see any problems.
    All I can think of is something that is being hard cached.
    It might have something to do with your host too.

    April 25, 2015 at 3:15 pm #37987

    Paolo
    Site Admin
    Post count: 31206

    HI,

    I don’ìt see any error as well. What browser are you using?

    I’ve tried with both Firefox and Chrome.

    Let us know,

    Thanks

    April 25, 2015 at 3:50 pm #37994

    hezekiah
    Buyer
    Post count: 115

    Thanks for your reply. I used opera, safari and chrome on a mac. Error keeps reappearing. The text box isn’t plain. Contains the x’s and o.

    April 25, 2015 at 11:17 pm #38008

    Guust
    Moderator
    Post count: 29970

    I’ll alert our Mac user to have a look then.

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