GeoDirectory/X-Theme Site – My Listings selector on dashboard not working

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 7 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 20, 2016 at 9:39 am #288183

    Dan Fielding
    Free User
    Post count: 2

    I’ve got a GeoDirectory website running the X Theme.

    It’s using the GeoDirectory pages for login and registration, the dashboard is accessible and the add listings and my invoices features are working fine. However, when I select a listing type in the “My Listings” dropdown I’m redirected to the home page, this happens for all users.

    Any suggestions on how to resolve this?

    October 20, 2016 at 9:40 am #288184

    Dan Fielding
    Free User
    Post count: 2
    This reply has been marked as private.
    October 20, 2016 at 8:05 pm #288708

    Paolo
    Site Admin
    Post count: 31206

    Hi Dan,

    yes we will need admin credentials to debug this. Let us know,

    Thanks

    October 21, 2016 at 9:21 am #289081

    Dan Fielding
    Free User
    Post count: 2
    This reply has been marked as private.
    October 21, 2016 at 4:07 pm #289276

    Paolo
    Site Admin
    Post count: 31206

    Hi Dan,

    GD Core is updated, but the 2 add-ons installed were not.

    You will need 1st to activate the licenses for the that URL, currently they are only activated for the staging website. Go to GD > Auto Updates / Licensing, deactivate them, re-enter them and activate them again. This will add the new URL.

    Please use this account to post any future support request: https://wpgeodirectory.com/support/members/accounts@attercopia.co.uk

    As a free user you are not entitled to support for website with add-ons installed.

    Thanks

    October 24, 2016 at 8:17 am #290523

    Attercopia
    Free User
    Post count: 12

    Thanks Paulo,

    I’ve updated both of the plugins now and updated the licenses but I’m still seeing the same issue with the My Listings dropdown.

    October 24, 2016 at 6:09 pm #291027

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    October 25, 2016 at 8:12 am #291333

    Attercopia
    Free User
    Post count: 12
    This reply has been marked as private.
    October 25, 2016 at 5:05 pm #291621

    Paolo
    Site Admin
    Post count: 31206

    Great, thanks for letting us know 🙂

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket