Getting an error message on main map…very odd

This topic contains 7 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 5 months ago.

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  • December 12, 2019 at 12:36 pm #521145

    Kelly Noble
    Free User
    Post count: 12

    Hi
    Something odd has just started on our directory. Wehn someone clicks a business listing on the main map, a small popup window appears with just the word “error” in it and the listing itself is just trying to load in the background. I have attached a screen capture of it. Can someone suggest what it is and even better, a fix?

    Steve

    December 12, 2019 at 3:40 pm #521179

    Alex Rollin
    Moderator
    Post count: 27815

    What browser and OS are you using?
    Are you logged in or out?

    This has popped up a few times. I myself saw it once about 6 months ago, but recently I Haven’t been able to recreate it.

    Please share a link to a page and if you can please advise about how to recreate it.

    Also include WP Admin in a private reply if we need to check settings.

    December 12, 2019 at 3:47 pm #521188

    Kelly Noble
    Free User
    Post count: 12
    This reply has been marked as private.
    December 12, 2019 at 4:21 pm #521213

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    December 13, 2019 at 5:16 am #521293

    Kelly Noble
    Free User
    Post count: 12
    This reply has been marked as private.
    December 13, 2019 at 6:10 pm #521393

    Alex Rollin
    Moderator
    Post count: 27815

    Seems it only happens for logged out users, which usually means a cache issue.

    The developers will take a look as soon as possible.

    December 14, 2019 at 2:51 am #521455

    Kelly Noble
    Free User
    Post count: 12

    Okay thank you

    December 14, 2019 at 12:46 pm #521496

    Alex Rollin
    Moderator
    Post count: 27815

    We have a fix for this coming the next update. Please check and let us know.

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