Getting irregular results from my search

This topic contains 42 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 2 months ago.

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  • February 27, 2020 at 3:25 pm #532593

    Martin Roche
    Full Member
    Post count: 29

    Hi. Think I’ve broken my search.

    From my search page – https://focustravel.uk/partner-directory/ this page used to display my whole list of 50+ but now displays a random five !??! (see My Main Partner Directory Search page.png)

    Once you select any search – eg. Online booking system : Atriis – I get a list of all the partners instead of just the Atriis selection (13) (see All Partners after any search.png)

    The database is all good. Eg Atriis has 13 counts (see Atriis Cagegory count 13.png)

    BUT if you select “Atriis” as a category link at the bottom of the 360 Corporate Travel page – eg https://focustravel.uk/partner-directory/360-corporate-travel (see 360 Corporate Travel page Attris link.png)
    – it only shows 5 of the 13 Atriis when it returns the search (can’t upload a 5th screengrab of this)

    Tried loads of settings and turned lots off. Please can you urgently help me. See all screengrabs attached too.

    Thank you.

    February 27, 2020 at 7:16 pm #532654

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials and we will check the settings.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    February 27, 2020 at 7:53 pm #532669

    Martin Roche
    Full Member
    Post count: 29
    This reply has been marked as private.
    February 27, 2020 at 8:52 pm #532675

    Martin Roche
    Full Member
    Post count: 29
    This reply has been marked as private.
    February 27, 2020 at 10:51 pm #532696

    Alex Rollin
    Moderator
    Post count: 27815

    I can’t login, unknown username.

    Divi has made some changes recently adding a Theme Builder.

    Try creating the Search Archive with the theme builder feature.

    February 28, 2020 at 12:06 am #532703

    Alex Rollin
    Moderator
    Post count: 27815

    If this is still an issue ppease also include FTP info so we can debug

    February 28, 2020 at 8:52 am #532725

    Martin Roche
    Full Member
    Post count: 29
    This reply has been marked as private.
    February 28, 2020 at 10:12 am #532732

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    February 28, 2020 at 12:36 pm #532748

    Martin Roche
    Full Member
    Post count: 29
    This reply has been marked as private.
    February 28, 2020 at 1:48 pm #532761

    Kiran
    Moderator
    Post count: 7069

    Hi Martin,

    It looks like you have used gd_listings shortcode/widget in search page content.

    On Archive/Search page it should have following shortcode/widgets.

    

    [gd_loop_actions]
[gd_loop layout=2]
[gd_loop_paging]
    

    Kiran
    

		
	
    


    

			
				

    

	
    

		February 28, 2020 at 3:51 pm

		
		#532792

		
		
		
	
    


    


    

	
    

		
		
    Martin Roche
    Full Member
    
		
		
     Post count: 29
    
	
    

	
    

		
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		February 28, 2020 at 11:00 pm

		
		#532860

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
		
    I create a WP Page with the default search page GD Shortcodes. It works fine and can be edited.
    

    The Divi Theme Builder is not overriding that page as expected.
    

    I can also see that once a page is set as the GD Search page, it is no longer editable, and it does not work as expected even with the proper shortcodes in a code block.
    

    The developers will be looking into the changes Divi have made and find a solution as soon as possible.
    

    In the meantime I recommend that you use the default WP Page without Divi. I have set that as active.
    

		
	
    


    

			
				

    

	
    

		February 28, 2020 at 11:00 pm

		
		#532861

		
		
		
	
    


    


    

	
    

		
		
    Alex Rollin
    Moderator
    
		
		
     Post count: 27815
    
	
    

	
    

		
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		March 2, 2020 at 6:25 am

		
		#533021

		
		
		
	
    


    


    

	
    

		
		
    Kiran
    Moderator
    
		
		
     Post count: 7069
    
	
    

	
    

		
		
    Hi Martin,
    

    Please provide us FTP credentials to look into there.
    

    Kiran
    

		
	
    


    

			
				

    

	
    

		March 2, 2020 at 5:33 pm

		
		#533132

		
		
		
	
    


    


    

	
    

		
		
    Martin Roche
    Full Member
    
		
		
     Post count: 29
    
	
    

	
    

		
		This reply has been marked as private.
		
	
    


    

			
		
	
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