35% OFF EVERYTHING
WordPress 21st BIRTHDAY SALE
Buy Now

google adsense and tag

This topic contains 15 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • January 20, 2019 at 7:38 pm #464300

    wci
    Expired Member
    Post count: 1035

    Hi support team,

    Google Adsense deactivation + WordPress Tagline is missing

    For any reason, there are google ads displayed on my page and the text of the tagline in header is missing. Screenshot > https://www.screencast.com/t/DmSfwSZ3ef

    Are you may able to help me to find out how to delete Google ads and re-activate the tagline in wordpress pages again.

    I have checked the chield theme code within header section and also the GD settings > design if there is any script code to be found regarding googleadsence but cannot find anything suspicious AND I have also checked my CSS settings to find out if the wordpress tagline is set to none, which I also not found.

    I would appreciate your helping hands to get it back to run.

    January 20, 2019 at 8:32 pm #464312

    Alex Rollin
    Moderator
    Post count: 27815

    You will need to check your theme files for logo_tagline
    This is outside of what we can help you with here in GeoDirectory support.

    January 20, 2019 at 9:35 pm #464317

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    January 21, 2019 at 6:49 am #464374

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    first of. Thanks for letting me know.

    – About GDF 1.2.8 and Child Theme 1.0
    I have now already downloaded both files from member download area and added those new within /wp-content/themes/ folder. But the issue is still the same while opening the gd-homepage.
    Screenshot > https://www.screencast.com/t/h0SqMsCNmN

    – about the infected site or malicious files
    yes you are right it seems that I have problems with this as some files differ and added some other files too within my installation. Let me try your sucuri scanner to find out more.
    As soon I get news from the sucuri sanner I’ll let you know

    – about the tagline not displaying problem
    I am not sure where to act. Any advice would again be helpful

    So far from me.
    Best, Alex

    January 21, 2019 at 10:31 am #464395

    Guust
    Moderator
    Post count: 29970

    Make sure to delete all existing theme files, before replacing with the current clean files.
    Once all is clean, and the problem persists, let us know.

    January 23, 2019 at 7:27 pm #465061

    wci
    Expired Member
    Post count: 1035

    Hi Guust,

    I guess I could solve the Google Adsense deactivation part
    as I had to delete malicious files by using the plugin Anti-Malware Security and Brute-Force Firewall. FYI: Your plugin suggestion of sucuri has caused a huge email subission problem right after its activation. Even wp Cerber Security or wordfence was not able to find and delete the malicious code.

    The only open thing by now is the point of tagline not displaying on pages
    Screen shot > https://www.screencast.com/t/AYLQLzg2

    Any ideas why the tagline is not displayed or maybe deactivated within css settings and cannot find?

    Best, Alex

    January 24, 2019 at 10:05 am #465163

    Alex Rollin
    Moderator
    Post count: 27815

    The tagline only shows if the logo has not been loaded, when the text logo displays.

    January 31, 2019 at 7:31 am #466359

    wci
    Expired Member
    Post count: 1035

    Hi again,
    I still have the issue now on mobile approach while opening with iphone safari browser.
    Screenshot > https://www.screencast.com/t/ETck6ceo

    Actions done:
    several times renewed the GD theme files while downloading from my download area
    – GDF_child
    – GeoDirectory_framework
    – deleted browser cache
    – deleted all cache in use (cloudflare, autoptimize, wpsupercache)
    – run several times malicouse removal software (nothing found any more in files)
    Screenshot > https://www.screencast.com/t/D9NWWdBY

    May your files are infected?
    Can you please check or give advice how to proceed to solve the mobile approach infection.

    Best, Alex

    January 31, 2019 at 3:07 pm #466428

    Alex Rollin
    Moderator
    Post count: 27815

    So, you have removed all ad related scripts from all plugins settings and widgets?
    Have you tried searching the database for “ad”?

    January 31, 2019 at 8:19 pm #466498

    wci
    Expired Member
    Post count: 1035

    Hi Alex,

    yes all done just the database search didn’t because I am unable to understand where an which may not belong to the system in use.

    Steps done:
    deleted cache (cloudflare, wpsupercache,autoptimize & browser cache)
    downloaded and reinstalled geodirectory.1.6.37, GDF_child_1.0.0, GeoDirectory_framework_1.2.8 Sceenshot > https://www.screencast.com/t/dvxqW9bfi
    dropped all plugins in plugin_off folder and checked only with core geodirectory
    right after re-install & activation of GeoDirectory_framework_1.2.8 the add is displaying again

    Screenshot > https://www.screencast.com/t/J9cyfiDiGN9
    Related URL > https://www.worldcheckin.com/gd-homepage/

    So please help and proceed to solve this unwanted google ads issue.

    Best Alex

    January 31, 2019 at 9:02 pm #466510

    Alex Rollin
    Moderator
    Post count: 27815

    You can use a plugin like Better Search Replace to look for styles that appear in the code, or scan files for those same classes.

    If you switch themes does the code still appear?

    January 31, 2019 at 9:03 pm #466511

    Alex Rollin
    Moderator
    Post count: 27815

    We are trying to be helpful, but this is not a GD issue. If you need hands on help with this you are going to need to hire an expert. A fullstack expert should be able to help you:

    https://geodirectoryexperts.com/experts

    February 4, 2019 at 7:35 am #466868

    wci
    Expired Member
    Post count: 1035

    Hmm – I have tried now also by install wordpress core new with coresponding core gd plugin with related themes geodirectory.1.6.37, GDF_child_1.0.0 still without positive effect.

    Do you have any other ideas to help me?

    Best, Alex

    February 4, 2019 at 9:42 am #466896

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    March 13, 2019 at 6:05 pm #474366

    wci
    Expired Member
    Post count: 1035

    Hi support team,

    just to let you know. We found out that someone has dropped html code into the widget area and that has caused the google adsense problem. So we adjusted that to our own Adsense ID to make sure to use now in own way.

    The only open thing is still the missing tagline in sub-pages. Maybe in case of unknown css code in use.

    Maybe you still have a suggestion to solve that too.

    Best, Alex

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket