Google Analytics

This topic contains 5 replies, has 4 voices, and was last updated by  Cyrille TOUZELET 7 years, 10 months ago.

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  • January 31, 2017 at 4:27 am #352250

    Phoebe Morgan
    Expired Member
    Post count: 38

    I tried to activate Google Analytics yesterday and when I did so I got the attached fatal error and could no longer access my WordPress Account. I uninstalled the site and started again as it had no content but now I’m worried if I activate it again today the same thing will happen. Please advise what I should be doing about this?
    Thanks

    January 31, 2017 at 2:20 pm #352580

    Cyrille TOUZELET
    Expired Member
    Post count: 6

    Hello,

    I have the same problem from yesterday (30/01/2017) when I connected Google analytics for the first time yesterday.

    I have completed all steps of this link: https://wpgeodirectory.com/docs/gd-core-plugin-google-analytics/

    Now I can’t access to my admin wordpress account.

    Thank you for your help,

    Cyrille

    January 31, 2017 at 5:14 pm #352717

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the google api causes a fatal error if there are no google analytics accounts under the attached google account.

    This is a bug we fixed on the latest version, if you provide FTP credentials we will install latest version that will fix this.

    We haven’t tested, but probably if you simply create a Google Analytics account under the Google Account used, it will fix it too.

    Thanks

    January 31, 2017 at 11:05 pm #352856

    Phoebe Morgan
    Expired Member
    Post count: 38

    Setting up an Analytics Account in my Google Account first worked. Thank you.

    February 1, 2017 at 3:40 am #352897

    Kor
    Moderator
    Post count: 16516

    Hi Cyrille TOUZELET,

    Are you able to solve the issue? If not, please open a new thread and post your WP temp admin credentials on your second posts. You can post the details using the private reply option.

    Thanks!

    February 1, 2017 at 9:19 am #352989

    Cyrille TOUZELET
    Expired Member
    Post count: 6

    Hi,

    It’s ok thank you.

    Creating a Google Analytics account under the Google Account has fixed the problem.

    Thanks

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