Google map only loads every other time ?

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August 12, 2019 at 9:25 am #502665

anders
Expired Member

Post count: 121

Hi,

I discovered that all our google maps only loads every other time.
So I set up a new blank site with nothing but default settings and latest plugins etc to make sure it was nothing we did wrong from our end but it´s the same issue here:
[Link Removed]
If you click the “Location” link multiple times you will see that the maps only loads every other time ?

…how can I make this link “private”?

Thanks!

August 12, 2019 at 11:13 am #502676

Kor
Moderator

Post count: 16516

This reply has been marked as private.

August 12, 2019 at 1:09 pm #502684

Alex Rollin
Moderator

Post count: 27815

Please try resetting the default location. This error can sometimes happen when the default location has incomplete or inaccurate information.

You can find the default location at:

GeoDirectory – Settings – Locations (tab) – Cities (subtab) – Edit

Drag the pin on the map enough to adjust the lat/lon and then save and see if the error persists.

If it does, please include WP Admin in a private reply so we can check the settings.

Thanks

August 12, 2019 at 1:14 pm #502686

anders
Expired Member

Post count: 121

This reply has been marked as private.

August 12, 2019 at 1:35 pm #502692

Kor
Moderator

Post count: 16516

Hi anders,

Thanks for your reply. Try using the method from Alex and clear your browser cache. If the issue persists, share your Website WP access here in private reply and we’ll check this out for you asap!

August 12, 2019 at 9:27 pm #502745

anders
Expired Member

Post count: 121

Thank you,

Alex, I think we replied almost at the same time earlier so unfortunately I missed your answer there.

Any way after reset + clearing browser cache the locations appear again at the map.
But my original issue is back, when clicking the “location” link multiple times, only every other time will load the map correct other times the map area will be gray but the location pins are still there on top.

However I now found out that this seems to be browser related. From what I can tell this issue is only appearing with Firefox.

Thanks!

August 14, 2019 at 5:34 am #502992

Kor
Moderator

Post count: 16516

This reply has been marked as private.

August 14, 2019 at 8:02 am #503014

anders
Expired Member

Post count: 121

This reply has been marked as private.

August 14, 2019 at 5:14 pm #503097

Kor
Moderator

Post count: 16516

Hi anders,

Thanks for your reply. Sorry, I’m not sure what’s causing this and I’ll forward this to a developer for further assistance. In the meantime, could you also share FTP access in private reply to your server files so that we could check on it?

FTP Access
FTP Host :
FTP Username :
FTP Password :

August 14, 2019 at 6:03 pm #503107

anders
Expired Member

Post count: 121

This reply has been marked as private.

August 19, 2019 at 9:58 am #503646

Naveen Giri
Moderator

Post count: 1559

hi @anders

the map issue occurring due to server level cache( provider CLOUDWAYS-CACHE-DE ).
please flush the server cache and check. it should work properly.

Thanks

September 3, 2019 at 5:42 am #506169

Naveen Giri
Moderator

Post count: 1559

hi @anders

do you still have any concern or the issue is fixed.

Thanks

September 3, 2019 at 6:56 am #506177

anders
Expired Member

Post count: 121

Hi Naveen Giri,

Sorry for my late response, thank you for following up!

Actually I´m a little confused, I never refreshed anything but as I have been monitoring this a few times I have not seen any of the issues I reported here so I guess it´s all good 😉
…did you ever make any changes?

Thanks!

September 3, 2019 at 8:28 am #506184

Naveen Giri
Moderator

Post count: 1559

hi @anders

No i didn’t. it was totally cache related issue. so maybe the cache is auto refreshed from server side.

I am considering this issue as fixed.
closing the task.

Thanks
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