Google maps has stopped working after host transfer

This topic contains 10 replies, has 3 voices, and was last updated by  Naveen Giri 4 years, 3 months ago.

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  • February 4, 2020 at 7:05 pm #528759

    mu71rd
    Expired Member
    Post count: 43

    Last night I transferred the site from godaddy to siteground, and everything was working fine with the directory. I just made a small change to one of my tempaltes (adjusted the width of a section), saved and refreshed, and now my maps have stopped loading – and I now get “no records found”

    The API I’m using has no restrictions, either on application or API. I have not changed anything with the API.

    Using the Chrome Extension ‘Google Maps API checker’ I get a green light saying everything is functioning correctly.

    Are you able to take a look and point in the direction of what might have stopped working? thanks so much
    (details to follow)

    February 4, 2020 at 7:07 pm #528761

    mu71rd
    Expired Member
    Post count: 43
    This reply has been marked as private.
    February 4, 2020 at 11:19 pm #528813

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 5, 2020 at 11:07 pm #528970

    mu71rd
    Expired Member
    Post count: 43
    This reply has been marked as private.
    February 5, 2020 at 11:08 pm #528971

    mu71rd
    Expired Member
    Post count: 43

    the site was not secure before, and still is not. I don’t think anything has changed in that respect.

    thank you fo your help.

    February 6, 2020 at 8:49 pm #529164

    Alex Rollin
    Moderator
    Post count: 27815

    We have released an update to address this issue.
    Please try it and let us know if the issue persists.

    February 7, 2020 at 10:49 am #529272

    mu71rd
    Expired Member
    Post count: 43

    perfect, that’s fixed, thank you.

    February 11, 2020 at 12:47 pm #529785

    mu71rd
    Expired Member
    Post count: 43

    Hi, I don’t know if this is related, but I’m still getting an error of “Do you own this website? when I open pages from the directory on Safari on my mobile. It doesn’t seem to be an issue with Chrome.

    Example: http://www.iliveinbookham.com/businesses/blakes-of-bookham/

    I have added the domains to the google console, and the webhook thing is set up correctly I think. Any ideas what might be causing his irregular behaviour?

    Thanks.

    February 11, 2020 at 1:00 pm #529793

    Naveen Giri
    Moderator
    Post count: 1559

    Hi mu71rd,

    generally such error occure typically indicates issues with either an API key or billing.
    you can debug it following these steps mentioned here.
    https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=keyless#api-key-and-billing-errors

    Thanks

    February 11, 2020 at 9:10 pm #529872

    mu71rd
    Expired Member
    Post count: 43

    thanks. I have tracked down the problem to an optimizing plugin defering java scripts. thank you for your help.

    February 12, 2020 at 6:56 am #529930

    Naveen Giri
    Moderator
    Post count: 1559

    glad you solved it and Thanks for confirming.
    I will close it.

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