Google Maps not displaying on "add new place" page

This topic contains 8 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • May 24, 2018 at 10:01 pm #432041

    Timothy Sullivan
    Buyer
    Post count: 63

    Hi, I upgraded a bunch of Geodirectory plugins today and after upgrading, the Google map no longer displays on my “add a new place” page on the backend. see the screenshot.

    My add a place and add an event page on the frontend both work and the website displays google maps correctly.

    I checked that my google maps API is entered and correct.

    Thanks in advance for any advice.
    Timothy

    May 24, 2018 at 10:06 pm #432044

    Timothy Sullivan
    Buyer
    Post count: 63
    This reply has been marked as private.
    May 24, 2018 at 10:42 pm #432055

    Alex Rollin
    Moderator
    Post count: 27815

    Avia is loading the GMap API in the backend.
    Is there a reason for that? Disable that and the map should work.

    May 24, 2018 at 10:52 pm #432056

    Timothy Sullivan
    Buyer
    Post count: 63

    Hi Alex!
    Thanks for the quick reply.

    by AVIA, you mean the enfold theme? I checked my enfold seeings and do not have gmap api enabled. see the attached screenshot.

    Is this what you mean? sorry if I am misunderstanding.

    thanks,
    Timothy

    May 24, 2018 at 10:54 pm #432058

    Alex Rollin
    Moderator
    Post count: 27815

    from the code on the edit page in backend, ss attached

    May 24, 2018 at 11:33 pm #432061

    Timothy Sullivan
    Buyer
    Post count: 63

    Sorry, I don’t know what this code is or how to turn it off.

    I don’t have any API key entered for google maps on the avia/enfold backend.

    Should I contact enfold support?

    Thanks,
    Timothy

    May 24, 2018 at 11:38 pm #432062

    Alex Rollin
    Moderator
    Post count: 27815

    You should, yes, because that should not load if you have disabled it.

    The problem is not the key, it is the fact that it is loading the maps api (again).

    May 25, 2018 at 4:15 pm #432174

    Timothy Sullivan
    Buyer
    Post count: 63

    Hi Alex,
    I rolled back one version of Enfold theme and the issue was fixed. So you’re right – It seems to be some issue with the latest enfold theme and their implementation of google maps API. I’ll work it out with them.

    I’m all set – Thanks for your support!
    Timothy

    May 25, 2018 at 4:18 pm #432178

    Alex Rollin
    Moderator
    Post count: 27815

    Great!

    Hope that works out easy and smooth.

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