Grey area instead of the map in Firefox

This topic contains 1 reply, has 2 voices, and was last updated by  Kor 4 years, 9 months ago.

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  • #499179

    Emily Moose
    Full Member
    Post count: 22

    I’ve got the latest version of GD. I keep getting this issue where the map area loads, and the map icons load, but the map itself does not load. Instead it’s just a grey area. I thought I found an older fix for this. “Turn off content blocking for this site”. Which I tried. But the issue is persisting. The problem does not show in Chrome. I wonder if it’s my particular Firefox settings, or Firefox in general.

    I wonder if you can reproduce the issue on your end, in Firefox. And if so, give some ideas about what might be going on?

    Here is our search page: https://agreenerworld.org.uk/find-products-in-the-uk/

    #499182

    Kor
    Moderator
    Post count: 16516

    Hi Emily,

    Thanks for your post. I don’t see any issues as shown in the attached screenshot on FF. Maybe you can try clearing your FF browser cache?

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