HELP – Map Pins Not Displaying With Transparency

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 6 years, 7 months ago.

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  • September 26, 2017 at 11:04 pm #397551

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Hi there,

    Is anybody able to explain why my map pins are not displaying transparently?

    They are saved as .png in Photoshop with RGB and Transparency selected…

    Thanks

    Jeremy

    September 26, 2017 at 11:21 pm #397556

    Guust
    Moderator
    Post count: 29970

    Hi Jeremy, that would be a question for Photoshop.
    If you are using one of the GD markers, does the transparency work correctly? If yes, then it must be an issue with your custom marker.

    Thanks

    September 27, 2017 at 12:36 am #397561

    Jeremy Geurtjens
    Expired Member
    Post count: 25

    Thanks Guust…

    It was indeed a photoshop issue.

    Despite showing as a transparent image, it wasn’t. The white/grey blocks that indicate transparency where in actual fact an image!

    No cool because I bought the pin images as .png specifically as they were advertised as transparent .png files!

    All sorted now.

    Thanks

    Jeremy

    September 27, 2017 at 1:27 am #397570

    Guust
    Moderator
    Post count: 29970

    Thanks for letting us know.

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