Help please— still waiting on reply

This topic contains 2 replies, has 2 voices, and was last updated by  STEPHANIE NEWMAN 5 years, 4 months ago.

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  • January 3, 2019 at 8:52 pm #461365

    STEPHANIE NEWMAN
    Expired Member
    Post count: 80

    I posted a new ticket 3 hours and 40 minutes ago. I see some other activity after that. But my question has not been addressed. I’m really stuck until I get some help.

    Please help

    Here is a link to my post.

    https://wpgeodirectory.com/support/topic/shortcode-builder-missing-full-page-setting-side-bar-on-home-page/

    January 3, 2019 at 10:49 pm #461384

    Alex Rollin
    Moderator
    Post count: 27815

    Posting duplicates is not necessary.

    https://wpgeodirectory.com/support-policy/

    Support Forum – hours of operations

    Our support hours are Monday to Friday, 09:00 to 18:00 (UK Time). We guarantee an answer within 24 hours to all Support Topic Monday to Friday and within 48 hours during weekends. This doesn’t mean all solutions will be provided within 24 or 48 hrs. For more advanced or technical queries it may as well take longer.

    January 3, 2019 at 10:56 pm #461389

    STEPHANIE NEWMAN
    Expired Member
    Post count: 80

    Ok thank you for that info. I had never seen those hours before so I had no idea.

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We have moved to a support ticketing system and our forums are now closed.

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