Homepage Featured image not loading when I updated the theme

This topic contains 24 replies, has 3 voices, and was last updated by  Kor 4 years, 10 months ago.

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  • June 10, 2019 at 2:54 pm #492032

    Gautam Kukreja
    Buyer
    Post count: 114

    My website http://www.tuitionomy.com is having issues loading the featured image on the homepage. Earlier it used to have a search bar on the featured background image. Can you please check what’s wrong?

    June 10, 2019 at 3:41 pm #492040

    Kor
    Moderator
    Post count: 16516

    Hi Gautam,

    Thanks for your post. I’ve just inspected your homepage and I’m able to see the issue you had there. Could you please share your Website WP admin access here in private reply so that we could check your GD setup?

    June 11, 2019 at 12:09 pm #492287

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    June 11, 2019 at 12:43 pm #492292

    Gautam Kukreja
    Buyer
    Post count: 114

    Can you also fix the listing page?

    It’s not showing the featured image like the homepage and the side panel is appearing at the bottom which is showing some other posts instead of the popular posts which it should be displaying.

    June 11, 2019 at 7:53 pm #492360

    Alex Rollin
    Moderator
    Post count: 27815

    Your plugins are out of date. Please update GD Addons to the latest versions to see if the issues persist.

    If you do not want to update to V2 yet, do not update the GD core plugin. To learn about updating see:

    https://wpgeodirectory.com/support/topic/upgrade-problem-from-v1-to-v2/

    June 18, 2019 at 12:04 pm #493597

    Gautam Kukreja
    Buyer
    Post count: 114

    I cannot do that unless I buy. Is there any alternate?

    June 18, 2019 at 4:18 pm #493630

    Kor
    Moderator
    Post count: 16516

    Hi Gautam,

    Thanks for your reply. It looks like you’ve updated the supreme directory theme and it broke your homepage featured image. Updating to GDv2 is free and you’ve already bought the addons that you required.

    June 19, 2019 at 2:30 am #493721

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    June 19, 2019 at 7:58 am #493744

    Kor
    Moderator
    Post count: 16516

    Hi Gautam,

    Thanks for your reply. I’ve restored it with the older version of the theme files and could you please check?

    Thanks!

    June 19, 2019 at 12:07 pm #493798

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    June 19, 2019 at 12:12 pm #493803

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
    June 19, 2019 at 12:50 pm #493807

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    June 19, 2019 at 1:08 pm #493814

    Kor
    Moderator
    Post count: 16516

    Hi Gautam,

    Just incase you’re looking for the older versions. You can check out this link. https://wpgeodirectory.com/your-account/

    Thanks!

    June 19, 2019 at 1:18 pm #493820

    Kor
    Moderator
    Post count: 16516

    Hi Gautam,

    Ok, I’ve replaced it again for you and it should work now. Could you please double check? Just don’t click on the update button in the themes.

    June 19, 2019 at 1:42 pm #493822

    Gautam Kukreja
    Buyer
    Post count: 114
    This reply has been marked as private.
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