Homepage is blank for logged out users

This topic contains 7 replies, has 3 voices, and was last updated by  Guust 7 years, 7 months ago.

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  • September 17, 2016 at 1:21 pm #267994

    J Ong
    Buyer
    Post count: 41

    Hi, how are you?

    I am using the Whoop theme for the GeoDirectory site in a multisite network. The homepage turned out to be a blank and empty page for logged out users but when accessed and logged in as admin it is OK. Please let me know how to fix this problem. Thanks again… Cheers!

    Best Regards,
    James

    September 17, 2016 at 1:24 pm #268004

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi James,

    Please provide wp-admin and FTP info and i will take a look.
    Thanks,

    Stiofan

    September 19, 2016 at 4:12 pm #268784

    J Ong
    Buyer
    Post count: 41
    This reply has been marked as private.
    September 19, 2016 at 10:00 pm #269126

    Guust
    Moderator
    Post count: 29970

    Hi James, I corrected your WP permalinks settings as per https://wpgeodirectory.com/docs/basic-installation/#postnames

    I also de-activated GD Booster which is not working for the moment. Looking at the sub-site list of pages it seems you are using WordFence caching which might be the reason that things give a 403 at times.
    https://wpgeodirectory.com/docs/faqs/what-caching-plugin-can-i-use/

    September 19, 2016 at 11:03 pm #269136

    J Ong
    Buyer
    Post count: 41

    Hi Guust,

    Many thanks for your quick response. I thought I was told in this forum or somewhere else to always keep the GDBooster activated even though I did experience some problems earlier and had to clear the cache from time to time to ensure that the site was working.

    If I am not mistaken, I was also told that Wordfence works with WP GeoDirectory and that I should not disable it? The site has been working though without any issue until this matter creeps up recently due to updates or something? So, should I keep the GDBooster activated, and is it a must?

    Hmm… I thought I got the Permalinks correct earlier, and what was it before you corrected it? Once again, thank you so much for your help, and I greatly appreciate it. 🙂

    Best Regards,
    James

    September 19, 2016 at 11:12 pm #269137

    Guust
    Moderator
    Post count: 29970

    WordFence works with GD, but not the caching part. GD Booster is not a must but you should not run more than one caching at the same time.
    The permalinks were set to something like /date/category/postname in the last option.

    September 19, 2016 at 11:25 pm #269152

    J Ong
    Buyer
    Post count: 41

    Hi Guust,

    Thank you very much again…
    appreciate it. 🙂

    Best Regards,
    James

    September 19, 2016 at 11:32 pm #269154

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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