How can I get auto-update plugins

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 7 years, 6 months ago.

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  • #284530

    Superb Plaza
    Expired Member
    Post count: 1

    I purchased 4 Months member subscription since Sep 14,2016
    and today I found there are new plugins version and tried to update them
    ,but I can’t.

    I tried to enter my Purchase Key that I got from the invoice e-mail to activate my existing plugins on Auto Update/Licensing page

    but I got this message “Licence not activated! Please renew or seek support”

    How can I activate my existing plugins?

    #284544

    Guust
    Moderator
    Post count: 29970

    You need to enter your license keys, not your purchase key.
    You should find them at https://wpgeodirectory.com/support/members/superbplaza/downloads

    #284829

    Superb Plaza
    Expired Member
    Post count: 1

    Oh got it, I can activate them now, thank you for your support.

    #285002

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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