HTML email

This topic contains 8 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #439765

    SandSaw
    Expired Member
    Post count: 18

    Hi when someone comments on a listing and we get an email back “New Comment On Your Post…”
    the HTML in my email is not coming out correct.
    Its just like a big run on sentence with no spacing.
    It looks horrible.

    Any idea what it may be? How to fix it?

    For ex:

    Author: XXX

    Email: XXX

    URL: XXX

    Comment: XXX

    Permalink: XXX

    Trash it: XXX

    Spam it: XXX

    Should have spaces, but it looks like this in email:

    Author: xxx Email: xxx URL: xxx Comment: xxx Permalink:xxx Trash it: xxx Spam it: xxx

    There is no spacing but it is bunched up together.

    #439818

    Kor
    Moderator
    Post count: 16516

    Hi Sandsaw,

    Thanks for your post. I’d like you to know that the comment notification email is generated from WP. Follow this article that explains how you can manage it https://www.wpbeginner.com/wp-tutorials/how-to-manage-wordpress-comment-notification-emails/

    Thanks!

    #440179

    SandSaw
    Expired Member
    Post count: 18

    Hi Kor. Thanks for the reply back.
    Your reply inspired me to look for some plugins which could solve my problem.

    I finally found it!!!

    If anyone wants perfect emails sent to their clients use these plugins:

    Better notifications for wordpress plugin
    WP HTML mail plugin

    With these 2 plugins you can edit your email templates (ANY Email template – including Geodirectory). Then I use WP HTML mail to add some flavor to it (Color to header, footer, etc). BOOM ! Beautiful emails.

    Thanks guys. Just wanted to respond just in case someone has the same problem.
    Hopefully, it is useful for someone.

    Cant wait for version 2 to come out !

    #440183

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #440327

    SandSaw
    Expired Member
    Post count: 18
    This reply has been marked as private.
    #440330

    Alex Rollin
    Moderator
    Post count: 27815

    You can try removing all the line returns.

    
    
    
    ex. instead of 
    
    <ul>
      <li>
    
    try 
    
    <ul><li>
    
    #440331

    SandSaw
    Expired Member
    Post count: 18

    You mean like this:

    Your listing has been published. This email is just for your information. [#listing_link#] Thank you for your contribution.

    #440334

    SandSaw
    Expired Member
    Post count: 18

    Doesnt work. Just tried it. No matter what I do the big space is still there. I thought you guys might have a code to put in the box. I just wrote everything on one continuous line, instead in 3 lines. But did not work. I am guessing that is what you wanted.
    Any code I can put in there to bring it down?

    #440351

    Alex Rollin
    Moderator
    Post count: 27815

    As Kor mentioned, it is a WP email, so you can contact the email plugin author about how to improve it.

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket