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HTTP ERROR 500

This topic contains 10 replies, has 3 voices, and was last updated by  Kiran 5 years, 6 months ago.

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  • October 15, 2018 at 8:45 pm #449760

    Andersen
    Expired Member
    Post count: 49

    Hi,

    I had trouble creating a CPT today so i’ve ran, i think it was the thrid buttom under Tool and then suddenly my wp-admin area gave me an HTTP ERROR 500. Now i can’t login.

    Please help!

    October 16, 2018 at 11:06 am #449834

    Andersen
    Expired Member
    Post count: 49

    Renaming the Geodirectory plugin via FTP gave me acces again to the wp-admin area, but when trying to reinstall geodirectory same error occur. Maybe its a DB error?

    How do i solve this?

    October 16, 2018 at 11:54 am #449848

    Andersen
    Expired Member
    Post count: 49

    (Solved)
    It was the DB. Rolled back, but sadly i lost +30 CPT’s and its quite a slow proces to create those again.

    October 16, 2018 at 4:55 pm #449883

    Alex Rollin
    Moderator
    Post count: 27815

    If the issue happens again please let us know!

    Which tool did you run, then?

    October 16, 2018 at 7:20 pm #449944

    Andersen
    Expired Member
    Post count: 49

    Sure!

    Either it was Check reviews or Create default GeoDirectory pages under tools.

    It happend the second after i pressed Run for Create default GeoDirectory pages, so i guess that could be it.. However, there may be some background logic that takes a few seconds to run so there could be an overlap, but that would only you know for sure.

    October 16, 2018 at 10:20 pm #449980

    Alex Rollin
    Moderator
    Post count: 27815

    I have flagged your topic for the developers, so they can let us know if there is something else to look out for based on what you mentioned. Thanks for letting us know!

    October 17, 2018 at 4:14 am #450019

    Kiran
    Moderator
    Post count: 7069

    Hello Andersen,

    Is there any staging website where we can run this tools from our side to check? If you have then please provide admin, FTP & database login details.

    Thanks,
    Kiran

    October 17, 2018 at 10:44 am #450050

    Andersen
    Expired Member
    Post count: 49

    Sadly not at the momemt.

    October 17, 2018 at 11:09 am #450061

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    October 17, 2018 at 11:29 am #450064

    Andersen
    Expired Member
    Post count: 49

    I have created new CPT’s now so it doesnt matter.

    October 18, 2018 at 3:42 am #450227

    Kiran
    Moderator
    Post count: 7069

    Just let us know if you replicate issue again.

    Thanks,
    Kiran

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