I can not upload photos

This topic contains 6 replies, has 2 voices, and was last updated by  Cristina Varela 6 years, 4 months ago.

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  • #408801

    Cristina Varela
    Expired Member
    Post count: 45

    Hello, I have problems with your plugin since my clients can not upload their photos. I do not understand why that happens to me.

    #408803

    Kor
    Moderator
    Post count: 16516

    Hi Cristina,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #408804

    Cristina Varela
    Expired Member
    Post count: 45

    Yes, sorry.

    https://anuvent.com/

    #408805

    Kor
    Moderator
    Post count: 16516

    Hi Cristina,

    I need your WP admin in private reply too.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    Thanks!

    #408806

    Cristina Varela
    Expired Member
    Post count: 45
    This reply has been marked as private.
    #408907

    Kor
    Moderator
    Post count: 16516

    Hi Cristina,

    Just tested your Website by creating a listing and I’m able to see the issue there. Looks like the upload button is not functioning. This is normally due to a conflict with another 3rd party plugin. Could you deactivate all non-gd plugins one by one and see if it fixes the issue? Let us know how it goes.

    Thanks!

    #408913

    Cristina Varela
    Expired Member
    Post count: 45
    This reply has been marked as private.
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