I Purchased Geodirectory Membership and It's Showing that I'm a Free User

This topic contains 2 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 11 months ago.

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  • June 6, 2016 at 11:50 pm #204466

    Lynnette Braillard
    Full Member
    Post count: 34

    Hi,
    I purchased the geodirectory membership and I can access all my downloads, but I can’t access the addon forum because you are showing me as a free user. Can you help please?

    June 7, 2016 at 9:45 am #204548

    Guust
    Moderator
    Post count: 29970

    We escalated to Stiofan to review. I guess you are logging in with the same email address to get your downloads and accessing the forum.

    June 7, 2016 at 10:15 am #204550

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You had two user accounts, somehow one was assigned the purchase and one was assigned the licences, i have fixed it now.

    Thanks,

    Stiofan

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