Icons not shown on maps or popular categories

This topic contains 21 replies, has 5 voices, and was last updated by  jjruizrivera 9 years, 1 month ago.

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  • #33243

    jjruizrivera
    Free User
    Post count: 153

    Hi

    This issue started from yesterday after the upgrades.On the popular categories instead of the icon all I see is the “name of the category” followed by “icon” You can see that on the screenshot. Also in the map I get an old icon rather than the right icon.

    This just happens for categories for which I create a new event or place after the upgrade. I have reloaded the icon for all the categories but it does not make any difference.

    Regards

    P.S.Also I do not know if I am the only one but since the upgrade the pages load very slow.It seems that the booster does not make any difference.Anyone else???

    #33247

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we would need URL and wp admin to have a look. I can’t recreate this in any of my test websites.

    Let us know,

    Thx

    #33248

    jjruizrivera
    Free User
    Post count: 153
    This reply has been marked as private.
    #33280

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #33281

    Guust
    Moderator
    Post count: 29970
    #33295

    jjruizrivera
    Free User
    Post count: 153

    Hi

    I have been able to reproduce the issue in another of my sites very easily.

    1- Have a site with the previous versions (the ones two days ago)

    2- Rename “attractions” category to something else: “dogs” and create a place under this new category. I am not sure if this step is relevant.

    3- Try to delete the dummy data from Geodirectory–>general–>dummy data. It will delete but it will not show as removed (this issue has been fixed in latest updates)

    4- Upgrade to the latest versions.

    5- Again try to delete the dummy data from Geodirectory–>general–>dummy data. This time it will work and it will show as removed and you will get the option to populate it again.

    6- Create a new place, with any category and the issue will happen.

    Hope it helps!

    #33407

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we are working on this and we will release a patch asap.

    Thx

    #33410

    Paolo
    Site Admin
    Post count: 31206
    #33649

    jjruizrivera
    Free User
    Post count: 153

    To be honest when I applied the changes all the icons which were wrong got fixed.However still everytime I create a listing on a new category, then that icon does not show.So the issue is not fixed 100% by those changes.

    #33676

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I am not sure what you mean by that, can you explain how to replicate?

    Thanks,

    Stiofan

    #33825

    jjruizrivera
    Free User
    Post count: 153

    Hi Stiofan

    Sorry I could not reply before. I have been testing on my site and after applying the changes I still got the issue, However it is random and I can not replicate it or find a pattern. Sometimes I add a listing and the icon dissapears…but as I said is random and it does not happen very often. I will let you know if I find a pattern or a way to replicate.

    Regards

    #33950

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks, please let me know what u find.

    Stiofan

    #33978

    jotomas
    Buyer
    Post count: 802

    Hi Stiofan,

    I have just started today configuring Geodirectory and I have the same problem “Icons not shown on maps or popular categories”, but I am not a technical guy and I do not understand how to apply the patch that you mention to solve it.

    I have installed the version 1.3.9, which is the version available for download in WordPress.org, but the patch mentions version 1.4, which I do not know how to get.

    Thanks for your help.

    Regards.

    J.O.

    #33986

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you can see instructions here: https://wpgeodirectory.com/support/topic/split-icons-not-shown-on-maps-or-popular-categories/#post-33440

    Or wait until tomorrow when we will release 1.4.0

    Thx

    #34074

    jjruizrivera
    Free User
    Post count: 153

    Hi Stiofan. You can see the issue on my site.(find details above in the private message).just add a retreat on a new/unused category such as october,december and you will see the issue still happening even after applying the fix.
    Hope it helps

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