40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

If a place has a review it shows blank

This topic contains 4 replies, has 3 voices, and was last updated by  chris22 5 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • April 3, 2019 at 1:46 am #477691

    chris22
    Expired Member
    Post count: 29

    Currently just upgraded to new ver. I have noticed if a place has a review – it displays pretty much a blank page. Is this a known issue?

    Thank you

    April 3, 2019 at 5:42 am #477720

    Kor
    Moderator
    Post count: 16516

    Hi chris22,

    Thanks for your post. This is definitely not a known issue and we’ll need to check your Website backend to troubleshoot this. Could you share the URL of the page in question and also your Website WP admin access here in private reply so that I could check this out for you?

    April 3, 2019 at 10:37 am #477802

    chris22
    Expired Member
    Post count: 29
    This reply has been marked as private.
    April 3, 2019 at 5:36 pm #477981

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Chris,

    The theme you are using is not ready for GDv2 yet, i would suggest you try our Directory Starter or Supreme Directory theme for now. We plan to add a new version of it soon but it is not ready yet.

    Stiofan

    April 4, 2019 at 1:20 am #478063

    chris22
    Expired Member
    Post count: 29

    Stiofan and team! Thank you for the quick reply. We have updated to the Supreme Dir and working as designed. Thank you!

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket