Place thumbnails showing intermittently on search page

This topic contains 12 replies, has 4 voices, and was last updated by  dhaval 5 years, 5 months ago.

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  • November 24, 2018 at 4:36 am #455733

    Andrew
    Expired Member
    Post count: 197

    Hi,

    When I conduct a search from my home page (https://www.simplfi-mockups.com.au) I am naturally directed to the search page which contains a map and the listings below it. For some reason, the thumbnails load sometimes for places, but other times they don’t (and the places this happens for seems random). E.g., I conduct a search, and 1 place will have it’s thumbnail shown, and then I’ll refresh the page and it won’t be shown. See images attached.

    Any help/insight is much appreciated.

    Thanks,
    Andrew

    November 24, 2018 at 4:37 am #455734

    Andrew
    Expired Member
    Post count: 197

    Screenshots attached here.

    November 24, 2018 at 6:07 am #455739

    Guust
    Moderator
    Post count: 29970

    Some of your images don’t exist:
    https://www.simplfi-mockups.com.au/search/image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAGQAAAABCAQAAACC0sM2AAAADklEQVR42mP8X88wLAAAK5IBgMYCdqgAAAAASUVORK5CYII=

    The URL should be like this one: https://www.simplfi-mockups.com.au/wp-content/uploads/2018/11/3503.png

    I suggest you check the listings that have broken images.
    Let us know.

    Thanks

    November 24, 2018 at 6:27 am #455741

    Andrew
    Expired Member
    Post count: 197

    But the issue is that sometimes they do show up, sometimes they don’t. So this tells me that the URL isn’t broken?

    November 24, 2018 at 7:11 am #455743

    Guust
    Moderator
    Post count: 29970

    Can you give us the URL of such a listing, and also WP admin details in a private reply so we can have a look. Thanks

    November 24, 2018 at 7:18 am #455744

    Andrew
    Expired Member
    Post count: 197
    This reply has been marked as private.
    November 24, 2018 at 4:48 pm #455773

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it looks like jQuery is failing (lazy load.) I see several warnings in the console when checking your website. One of them might be the culprit.

    A developer will look into this asap.

    Thanks for your patience,

    November 24, 2018 at 11:15 pm #455792

    Andrew
    Expired Member
    Post count: 197

    Thanks Paolo.

    November 25, 2018 at 11:37 pm #455886

    Andrew
    Expired Member
    Post count: 197

    Hey guys,

    Just seeing if there’s any update?

    Thanks,
    Andrew

    November 26, 2018 at 12:16 am #455889

    Guust
    Moderator
    Post count: 29970

    The developers don’t work in the weekend, but they will be looking at your issue soon.
    Thanks

    November 26, 2018 at 11:03 am #455928

    dhaval
    Moderator
    Post count: 39

    Hello Andrew,

    I have checked this issue. I have just deactivated jet-pack plugin and reactivated again and now issue is resolved. Please review from your end and let us know if it’s working or not.

    Regards,
    Dhaval

    November 26, 2018 at 11:36 am #455934

    Andrew
    Expired Member
    Post count: 197

    Hey Dhaval,

    Looks like it’s working fine now – thanks for that! Out of curiosity, do you think it was some sort of javascript function trying to optimise load times through image optimisation (like lazy load) that was playing up?

    Thanks again,
    Andrew

    November 26, 2018 at 11:41 am #455936

    dhaval
    Moderator
    Post count: 39

    Yes, I think so.

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