Images uploading not working

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Tagged: images, uploads

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March 8, 2019 at 12:14 pm #473549

maextro
Free User

Post count: 7

Hello,
Uploading or dropping images is not working. It loads the uploading, but after completing it, instead of saving nothing happens.
Folders are correctly created, but files are not stored.
I already disabled all plugins, created a new Upload folder…
Any clue?

Could you please tell me where these uploads are stored? Maybe it’s related to rights?

Thank you!

March 8, 2019 at 1:04 pm #473557

Kor
Moderator

Post count: 16516

Hi maextro,

Thanks for your post. Kindly share both WP and FTP access here in private reply and we’ll troubleshoot this further for you.

To clarify, all uploaded images are stored inside the wp-content/uploads folder

March 8, 2019 at 2:19 pm #473576

maextro
Free User

Post count: 7

Hello Kor,
Website is not live yet.
Any chance you can help without accessing?

Thank you!

March 8, 2019 at 5:34 pm #473599

Paolo
Site Admin

Post count: 31206

Hi,

make sure media settings you have images saved in month/year folders.

We upload images to wp-content/uploads/year/month/ folders.

Let us know if that helped.

Thanks

March 8, 2019 at 7:31 pm #473639

Kor
Moderator

Post count: 16516

Hi maextro,

Are you getting any errors as explained here when you upload an image? https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-http-image-upload-error-in-wordpress/

March 8, 2019 at 11:55 pm #473703

Alex Rollin
Moderator

Post count: 27815

A checklist for image upload issues can be found here:
https://wpgeodirectory.com/docs-v2/integrations/images/#troubleshooting

March 11, 2019 at 10:43 am #473956

maextro
Free User

Post count: 7

Hello,
Thanks for your help.
I tried following:
– Disabled all plugins (but geodirectory) and upload images
– Changed template and upload images
– Reinstalled WordPress and Geodirectory
– Certificate is correct
– Reinstalled Geodirectory on a new DB
but I receive same issue:
I try to upload and nothing happens, both frontend and backend.
Attached a video.
(update: mp4 not allowed, so link here: https://we.tl/t-aJzkErmpFr)

Note: with geodirectory v1 was working correctly
Note: uploading files from Media in WordPress works correctly

March 11, 2019 at 11:00 am #473961

Alex Rollin
Moderator

Post count: 27815

Did you do the checklist here?
https://wpgeodirectory.com/docs-v2/integrations/images/#troubleshooting

Please do the checklist and if you verify that curl is not the issue please share wp admin and ftp credentials and we can check further.

March 11, 2019 at 12:12 pm #473973

maextro
Free User

Post count: 7

Hello Alex,
I followed checklist and everything is fine.
From status of Geodirectory the only note is following:
Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.

This could affect?

Anyway I uninstalled everything and installed v1. V1 is working properly, but I would like to use v2.

March 11, 2019 at 12:38 pm #473978

maextro
Free User

Post count: 7

Is possible to remove this loading method and use the classic uploading feature of WordPress?

March 11, 2019 at 1:22 pm #473984

Kor
Moderator

Post count: 16516

Hi maextro,

Thanks for your reply. This isn’t a known issue. Anyway, could you share your Website WP admin access here so that we could check on it?
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