Import button not working

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 6 months ago.

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  • May 27, 2017 at 11:34 pm #380393

    Jas
    Free User
    Post count: 5

    I have attempted to import categories but when I click on the button nothing happens not sure what to do anymore?

    May 28, 2017 at 2:02 am #380401

    Guust
    Moderator
    Post count: 29970

    Can you post your URL and WP admin in a private reply, then we can check it out for you. Thanks

    May 28, 2017 at 5:43 am #380421

    Jas
    Free User
    Post count: 5
    This reply has been marked as private.
    May 28, 2017 at 5:51 am #380423

    Guust
    Moderator
    Post count: 29970

    The site does not let me in at all, and I cannot even see the site, I get redirected to the WP login.
    Please check. Thanks

    May 28, 2017 at 5:54 am #380424

    Jas
    Free User
    Post count: 5

    I have fixed this Problem. Thanks

    May 28, 2017 at 7:48 am #380438

    Guust
    Moderator
    Post count: 29970

    Have you solved the import too?
    I get “Invalid Username/Password.”

    Thanks

    May 28, 2017 at 7:57 am #380440

    Jas
    Free User
    Post count: 5
    This reply has been marked as private.
    May 28, 2017 at 9:00 am #380443

    Guust
    Moderator
    Post count: 29970

    I de-activated SG Cache, see https://wpgeodirectory.com/docs/known-issues/#w3cache

    Your API key needs fixing, see https://wpgeodirectory.com/docs/add-google-api-key/
    Running two directory plugins also will result in issues, so try turning that off.

    I just successfully imported a category CSV without any problem.

    May 28, 2017 at 9:19 am #380447

    Jas
    Free User
    Post count: 5

    I just tried to import a category csv and I am still having the same problem; when I click the button nothing opens for me to select a file.

    May 28, 2017 at 9:43 am #380452

    Guust
    Moderator
    Post count: 29970

    That sounds very much like a local computer issue then.
    Can you import any other files, like listings?

    May 28, 2017 at 9:55 am #380455

    Jas
    Free User
    Post count: 5

    I cant upload listings or categories using the geo directory import/export but I can upload the categories the longer way, and I can upload files using any other plugin I have installed.

    May 29, 2017 at 10:12 am #380574

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Also works fine for me, try clearing your browser cache, it is possible you have left over cache from the caching plugin, or even try in another browser to confirm its a caching issue in that browser.

    Thanks,

    Stiofan

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