Import -> not map show

This topic contains 17 replies, has 5 voices, and was last updated by  Stiofan O’Connor 6 years, 11 months ago.

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  • May 5, 2017 at 7:02 am #377003

    Peer Fink
    Expired Member
    Post count: 10

    Hello,
    I imported 600 places. Now I have two problems I can´t solve.
    1. The new places don´t show the maps. The place of the maps are grey.
    2. The images that I insert also over the import function are not displayed

    What I have to do?

    May 5, 2017 at 7:24 am #377006

    Kor
    Moderator
    Post count: 16516

    Hi Peer,

    Please share the CSV file and also an access to your Website.

    Thanks!

    May 5, 2017 at 7:29 am #377008

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
    May 5, 2017 at 8:04 am #377010

    Kor
    Moderator
    Post count: 16516

    Hi Peer,

    Please also share the login URL.

    Thanks!

    May 5, 2017 at 8:09 am #377011

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
    May 5, 2017 at 6:57 pm #377121

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    If you export the listings you will see the problems.

    From row 32 to row 164 you have city: EspaÒa’, same data is present in the lat column of the same rows.

    Probably you are using illegal characters that are breaking things up. To easily find illegal characters, try to open the file with notepad.

    Also make sure all city names and region names are capitalized, not all uppercase.

    Zaragoza and not ZARAGOZA

    You also need to add an icon to each place categories.

    Let us know how it goes,

    Thanks

    May 8, 2017 at 3:54 pm #377416

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
    May 8, 2017 at 6:47 pm #377456

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’m sorry about that, most likely you are uploading a file with a different collation than the database. If you provide phpmyadmin credentials and your latest CSV file, our developers will have a look.

    Let us know,

    Thanks

    May 9, 2017 at 12:10 pm #377573

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
    May 9, 2017 at 6:02 pm #377644

    Paolo
    Site Admin
    Post count: 31206

    The developers will look into it asap and get back to us.

    Thanks for your patience, I’m sure we can fix this for you…

    May 10, 2017 at 4:04 am #377687

    Kiran
    Moderator
    Post count: 7069

    Hi Peer,

    Seems you have changed both login credentials for admin & for cpanel. They are no longer working for me now. Please, can you double check and provide correct credentials?

    Let us know.

    Thanks,
    Kiran

    May 10, 2017 at 8:29 am #377704

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
    May 10, 2017 at 11:14 am #377728

    Kiran
    Moderator
    Post count: 7069

    Hi Peer,

    I looked into database and found that some values are stored in wrong columns in DB table wpuo_4_geodir_post_locations & wpuo_4_geodir_gd_place_detail. See attachments in next reply.

    There are wrong values stored for post_latitude & post_longitude in wpuo_4_geodir_gd_place_detail, one of listing has post_latitude = 41664948 & post_longitude = -883643. It should be like 41.664948 & -8.83643
    Thats why it not showing listings on map.
    I have corrected post_latitude & post_longitude for those 4 listings, and now check map working fine.

    You have to first fix the values in DB table wpuo_4_geodir_post_locations & wpuo_4_geodir_gd_place_detail. To fix this export CSV file for Listings & Locations > Correct the data in CSV files > delete previous data from tables > Import CSV files for Listings & Locations again.

    Let us know.

    Thanks,
    Kiran

    May 10, 2017 at 11:15 am #377729

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 11, 2017 at 8:52 am #377843

    Peer Fink
    Expired Member
    Post count: 10
    This reply has been marked as private.
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