Install Add-on

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 9 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #47399

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    I just buy the add-on but I can’t see the doc for installing them
    https://wpgeodirectory.com/docs/installing-addons/

    Regards
    Vicente

    #47407

    Guust
    Moderator
    Post count: 29970

    You will need to sync your account, so you download it from the download area, read these two articles:
    https://wpgeodirectory.com/docs/category/geodirectory-support/

    Once downloaded follow the instructions at https://wpgeodirectory.com/docs/installing-addons/

    #47420

    Vicente Albero
    Buyer
    Post count: 51

    Hi,
    I managed to synchronize the accounts but:
    – Do not leave all the add-on synchronized (missing one)
    – I still can not see the manual installation of add-on

    Regards
    Vicente Albero

    #47442

    Paolo
    Site Admin
    Post count: 31211

    HI,

    You’re supposed to have received an email with a direct link to download the add-on when purchasing from Theme Tailors.

    Theme Tailors buyers don’t have access to the downloads area here. Only site members do.
    If you bought on Theme Tailors you have to login to themetailors.com and click on the “My Orders” link in your profile menu:

    http://themetailors.com/member/yourusername?list_mp=my_orders

    Download the add-on from there and install it normally by uploading it via wordpress admin.

    Then, if your account is synced here, you can add your username and password for this forum in GeoDirectory >> Auto Updates and you will receive automatice updates for purchased add-ons.

    Let us know if it’s clearer now.

    Thanks

    #47466

    Guust
    Moderator
    Post count: 29970

    Sorry Vicente for the confusion, my mistake. I updated the documentation.
    https://wpgeodirectory.com/docs/buying-addons-and-support/

    #47523

    Vicente Albero
    Buyer
    Post count: 51

    Thank you for your answer.

    #47534

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

    #47535

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount