ISSUE with ​Version: 1.4.5

This topic contains 11 replies, has 3 voices, and was last updated by  Guust 8 years, 7 months ago.

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  • May 10, 2015 at 3:46 am #39163

    Garry Hinitt
    Free User
    Post count: 11

    I have just updated the GeoDirectory plugin for wordpress ​Version: 1.4.5

    It seems ALL my businesses have LOST their Locations, phone, website info, Special Offers info ext.?????

    Why is this so?

    Please can you fix this ASAP.

    May 10, 2015 at 7:38 am #39170

    Guust
    Moderator
    Post count: 29970

    http://docs.wpgeodirectory.com/faqs/what-is-the-best-way-to-update-the-gd-plugins/
    How did you update? I cannot replicate this on my test site.

    Please post your URL and WP admin details in a private message, so we can have a look.

    May 10, 2015 at 10:37 pm #39190

    Paolo
    Site Admin
    Post count: 31206

    Did you update from a version previous to 1.3?

    If yes try running the tool to convert the db that you find in GD Tools.

    Let us know,

    Thx

    May 21, 2015 at 7:25 pm #40243

    Garry Hinitt
    Free User
    Post count: 11
    This reply has been marked as private.
    May 21, 2015 at 7:52 pm #40248

    Garry Hinitt
    Free User
    Post count: 11

    Even when I manually add the businesses address, phone, website info, Special Offers info the site does NOT update???

    May 21, 2015 at 9:15 pm #40260

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    ERROR: The password you entered for the username geodirectoryadmin is incorrect.

    Can you please double check the info provided?

    Are all your addons up to date too?

    Did you try running GeoDirectory >> GD Tools to convert the DB the as suggested? (this is needed only if you are upgrading from a version prior 1.3)

    If you don’t reply to our questions, it will be very difficult for us to assist.

    Thank you

    October 13, 2015 at 5:57 am #56688

    Garry Hinitt
    Free User
    Post count: 11
    This reply has been marked as private.
    October 13, 2015 at 1:34 pm #56721

    Guust
    Moderator
    Post count: 29970

    You had a location called All in QLD which does not exist. You will need to check the addresses of all your listings.

    Your permalinks were not set to postname: https://wpgeodirectory.com/docs/basic-installation/#postnames

    There seems to be some caching going on. Are you using any caching anywhere?

    You have included the Google Maps API multiple times on this page. Probably some other plugin or your theme. You will need to disable the map there.

    I cannot check your plugins because I do not have access to the network settings.

    There is something wrong with your database. Can you post your phpAdmin details please.

    October 13, 2015 at 11:58 pm #56805

    Garry Hinitt
    Free User
    Post count: 11
    This reply has been marked as private.
    October 14, 2015 at 9:43 am #56848

    Guust
    Moderator
    Post count: 29970

    1. GeoDirectory was network activated while it should be activated on a site per site basis.
    I fixed it for you.

    2. All addresses seem to work now.

    3. Regarding setting permalinks to postname, review the link again:

    From the main WordPress Dashboard menu, choose Settings > Permalinks > Tick Post name, and Save changes.

    I fixed it for you.

    Please check things now.

    October 19, 2015 at 2:34 am #57391

    Garry Hinitt
    Free User
    Post count: 11
    This reply has been marked as private.
    October 19, 2015 at 12:24 pm #57420

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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