Issue with business categories

This topic contains 16 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • June 13, 2018 at 7:51 am #434791

    Charles Bala
    Expired Member
    Post count: 59

    Whenever I create business, the categories are not more listed like before (parent category first and then child category to choose as dropdown). Instead it is a check box, this is why?

    June 13, 2018 at 5:21 pm #434834

    Paolo
    Site Admin
    Post count: 31206

    There is an option in Place Settings (or whatever CPT that is). Double click on the category field on the right side of the screen and change the category display type.

    June 13, 2018 at 6:41 pm #434869

    Charles Bala
    Expired Member
    Post count: 59

    It is set to Ajax Chained

    June 13, 2018 at 6:42 pm #434871

    Paolo
    Site Admin
    Post count: 31206

    ok, please provide a link and admin credentials please, there must be a conflict with something else.

    Thanks

    June 13, 2018 at 6:52 pm #434878

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    June 13, 2018 at 6:55 pm #434882

    Paolo
    Site Admin
    Post count: 31206

    Please update all your plugins 1st and we’ll follow up if the problem persists.
    Let us know when you are done.
    Thanks

    June 19, 2018 at 7:23 pm #435551

    Charles Bala
    Expired Member
    Post count: 59

    Now I have another issue. It gives an error “Update Failed: Download failed. Unauthorized”. I have still valid license. But I am able to update other plugins.

    June 19, 2018 at 8:44 pm #435556

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    your license are only active for this domain: tamilpage.ch/

    Make sure to activate them for the new domain too or updates will fail.

    Thanks

    June 20, 2018 at 6:45 am #435629

    Charles Bala
    Expired Member
    Post count: 59

    How can I change the domain, because we moved from that domain to another domain.

    June 20, 2018 at 6:50 am #435631

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    June 20, 2018 at 8:01 am #435635

    Kor
    Moderator
    Post count: 16516

    Hi Charles,

    Thanks for your reply. An error 500 is usually a server related issue and I’d suggest that you contact your hosting provider for further assistance.

    Thanks!

    June 20, 2018 at 7:05 pm #435723

    Charles Bala
    Expired Member
    Post count: 59
    This reply has been marked as private.
    June 20, 2018 at 7:09 pm #435725

    Alex Rollin
    Moderator
    Post count: 27815

    It may be that you started working on a site, then changed the URL or deleted or otherwise decommissioned the site. In this case, follow these steps:

    1. Visit https://wpgeodirectory.com/your-account/purchase-history/
    2. Select “View Licences” for the product.
    3. Select “Manage Sites”
    4. Select the sites where you want to deactivate the license.

    June 20, 2018 at 8:01 pm #435736

    Charles Bala
    Expired Member
    Post count: 59

    I changed but it has the same error. Unable to update

    June 20, 2018 at 8:10 pm #435740

    Alex Rollin
    Moderator
    Post count: 27815

    Have you already installed WP easy UPdates, and already tried to deactivate and reactivate the License key for the addon on the plugins page? If not try that and let us know.

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