Issue With UsersWP Plugin Giving Invalid Key Error On PW Reset

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 4 years, 5 months ago.

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  • December 8, 2019 at 4:25 am #520478

    twstx
    Buyer
    Post count: 57

    I am not sure where to put this but I just had a customer complain about not being able to reset their password. I have traced the issue back to UsersWP plugin.

    If I turn it off you can reset your password without issue but with it one you get the email and when you follow the link and try and do the rest you get a error message that says ” Invalid key.”

    I am attaching a screen shot for you. I also removed caching on any of these pages thinking that maybe that was the issue. I have omitted:\
    /login/
    /account/
    /reset/
    The site is https://texasweedsyndicate.com/
    Thanks

    December 8, 2019 at 7:39 am #520484

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details in a private reply so we can check your settings.

    Thanks

    PS: In future please post UsersWP issues at http://userswp.io/support

    December 8, 2019 at 8:14 pm #520540

    twstx
    Buyer
    Post count: 57
    This reply has been marked as private.
    December 9, 2019 at 12:53 pm #520599

    Guust
    Moderator
    Post count: 29970

    When turning off SG Optimizer and WP Rocket, it all works fine.
    Maybe use Super Cache instead?
    https://wpgeodirectory.com/docs-v2/faq/performance/wp-super-cache/

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