Issues with Search Function

This topic contains 4 replies, has 4 voices, and was last updated by  Foster 4 years, 8 months ago.

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  • September 9, 2019 at 2:17 pm #507175

    Tim Martyn
    Full Member
    Post count: 51

    I’m having some difficulty getting the GeoDirectory search function to populate the results pages with consistent listings for a search phrase.

    For example, one of our venues is listed under ‘St Mary’s Church Hall’ under the category ‘Hall’. However, if I enter the phrase ‘st marys church’, the results page shows 32 listings, with St Mary’s listed third on page 3 of the results.

    If I amend the search to ‘st mary’s church hall’, the results page delivers 0 results.

    ‘st marys’ delivers 21 results, but ‘St Mary’s Church Hall’ appears half-way down on page 2.

    Can you please advise as to how we can generate relevant results on the results page? The search function is a core component of the site, and presently, it’s usefulness is undermined by the randomness of the results delivered.

    Thanks!

    September 9, 2019 at 4:17 pm #507186

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    can you share a URL so we can check how it is working on your site?

    You can use a private reply so only our team can see it.

    September 10, 2019 at 12:57 pm #507399

    Tim Martyn
    Full Member
    Post count: 51
    This reply has been marked as private.
    September 10, 2019 at 3:30 pm #507420

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    There does seem to be issues with the type of apostrophes used, this can be often fixed by making sure they are all the same and correct type. We have a task open to look at this and we will update you once we have a better solution.

    Thanks,

    Stiofan

    September 14, 2019 at 4:21 pm #508200

    Foster
    Full Member
    Post count: 164

    I am still having this issue as well. I created a screen video that shows part of the problem with two different types of apostrophe.

    The apostrophe accepted by the search is the vertical one (|), but the apostrophe displayed in the listing title is the forward-angled one (/), which is not accepted by the search.

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