Java issues

This topic contains 12 replies, has 3 voices, and was last updated by  Kor 6 years, 9 months ago.

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  • May 23, 2018 at 4:09 pm #431857

    Richard Parry
    Expired Member
    Post count: 121

    Hello,

    I am nearly there is tailoring your excellent plugin for my new site. I just have a few of issues that I need help in resolving. I am getting some errors in the following places:

    * Detail page – my account in the menu is not working at all
    * Write a review – the stars are not being displayed on the write a review page. This is stopping the user from leaving a review
    * The ‘send enquiry’ link has a [javascript: void] error message and does not work
    * How can I make the search bar on the home page full width of the container?

    Many thanks,

    Richard

    therapyroom.rent

    May 23, 2018 at 5:24 pm #431885

    Alex Rollin
    Moderator
    Post count: 27815

    * Detail page – my account in the menu is not working at all

    Please send a URL so we can see the issue. This is usually a conflict with another plugin. You can try a conflict test to see if you can identify the plugin causing the issue: https://wpgeodirectory.com/docs/troubleshooting-guide/#conflict

    * Write a review – the stars are not being displayed on the write a review page. This is stopping the user from leaving a review

    This is also usually a conflict. You can try uploading the star again, too. Otherwise send over a URL and WP Admin so we can take a look.

    * The ‘send enquiry’ link has a [javascript: void] error message and does not work

    Taken together these are sounding like mixed content issues. You can check that to see if it addresses the issue: https://wpgeodirectory.com/docs/faqs/mixed-content/

    * How can I make the search bar on the home page full width of the container?

    We will need to look at the page to help with CSS for that.

    May 23, 2018 at 5:40 pm #431891

    Richard Parry
    Expired Member
    Post count: 121
    This reply has been marked as private.
    May 23, 2018 at 6:02 pm #431901

    Alex Rollin
    Moderator
    Post count: 27815

    Google analytics shows for admin or listing owner only, shows working
    Send enquiry for logged in users only, shows working
    Start shows working
    Review submitted

    Perhaps clear your browser cache?

    May 23, 2018 at 6:42 pm #431908

    Richard Parry
    Expired Member
    Post count: 121

    Alex,

    Works for a non-logged in user. If a user is logged in as a Practitioner (someone that is the consumer of the listing) they are not able to do these functions. Have you encountered this issue before for customers that are using BuddyPress?

    Regards,

    Richard

    May 23, 2018 at 6:58 pm #431909

    Alex Rollin
    Moderator
    Post count: 27815

    Please tell us how to recreate the issue, and provide an account that we can use to do so.

    What I see is that GD is working. The functionality discussed is only available to logged in users: Analytics, Reviews, Enquiry.

    If there is something happening with roles, then general users must be given subscriber permissions, and only listing authors can see GA.

    May 24, 2018 at 11:17 am #431977

    Richard Parry
    Expired Member
    Post count: 121

    Hi Alex,

    I changed the user permission of the ‘general user’ user to subscriber as suggested. I am still getting a problem with enquiry, reviews not working. How can I get this to work?

    Regards,

    Richard

    May 24, 2018 at 12:03 pm #431983

    Richard Parry
    Expired Member
    Post count: 121

    I found the issue. There was a conflict with Jetpack comments. I have followed the recommendations in your tips and tricks for conflicts related to JetPack. Thank you.

    “Jetpack – Comments

    When enabling Jetpack Comments, your comments on your listings will not be counted by GD.
    Do NOT enable Show a ‘follow comments’ option in the comment form at Settings > Discussion for the Jetpack settings.
    Do NOT enable GD Recaptcha for comments if you are using Jetpack comments with social login.”

    May 24, 2018 at 12:33 pm #431989

    Richard Parry
    Expired Member
    Post count: 121
    This reply has been marked as private.
    May 24, 2018 at 1:28 pm #432001

    Kor
    Moderator
    Post count: 16516

    Hi Richard,

    You can try using the custom CSS code below and see if it’s what you’re looking for. 

    

    .sd.home .featured-area .geodir-loc-bar-in, .sd.sd-location .featured-area .geodir-loc-bar-in {
    min-width: 1000px!important;
}
    

    Thanks!
    

		
	
    


    

			
				

    

	
    

		May 24, 2018 at 2:08 pm

		
		#432005

		
		
		
	
    


    


    

	
    

		
		
    Richard Parry
    Expired Member
    
		
		
     Post count: 121
    
	
    

	
    

		
		
    Thanks is it possible to get rid of the ‘search for’ box as I do not need this for my search? https://therapyroom.rent/
    

    I would like the space to be filled by the address field.
    

    Many thanks,
    

    Richard
    

		
	
    


    

			
				

    

	
    

		May 24, 2018 at 3:12 pm

		
		#432009

		
		
		
	
    


    


    

	
    

		
		
    Richard Parry
    Expired Member
    
		
		
     Post count: 121
    
	
    

	
    

		
		
    One last request. Do you know how I can get the menu to be vertically aligned in the centre of the header? (https://therapyroom.rent/how-it-works/)
    

    Thank you. Richard
    

		
	
    


    

			
				

    

	
    

		May 25, 2018 at 1:27 am

		
		#432065

		
		
		
	
    


    


    

	
    

		
		
    Kor
    Moderator
    
		
		
     Post count: 16516
    
	
    

	
    

		
		
    Hi Richard, 
    

    Thanks for your reply. Just inspected your Website and it looks like you’ve removed the search textbox. As for the menu issue, kindly use the custom CSS below. 
    

    

    .page #primary-nav {
    display: inline-block;
    vertical-align:middle!important;
    width: auto!important;
    float:right!important;
    padding-top: 10px!important;
    margin-left: 0px!important;
}
    

		
	
    


    

			
		
	
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