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This topic contains 9 replies, has 4 voices, and was last updated by  Kiran 6 years, 9 months ago.

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  • July 27, 2017 at 10:05 am #388664

    Neelam Shah
    Free User
    Post count: 4

    Hi

    My Geo Directory image upload button is not working at all. Though I have been shown that I can upload more than one image but in listings post page the button isn’t working at all.

    July 27, 2017 at 10:07 am #388666

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    July 27, 2017 at 1:28 pm #388678

    Neelam Shah
    Free User
    Post count: 4
    This reply has been marked as private.
    July 27, 2017 at 4:24 pm #388690

    Kor
    Moderator
    Post count: 16516

    Hi Neelam,

    I’ve just checked your Website and I’m able to see the issue there. Clicking on the “Select Files” button seems to generate console errors as shown in this screenshot http://prntscr.com/g11tkb . Could you please try deactivating all non-gd plugins and see if it fixes the issue you had there?

    Thanks!

    July 29, 2017 at 5:10 pm #388994

    Neelam Shah
    Free User
    Post count: 4

    Hi I just deactivated all plugins one by one and checked every time but the issue remained there as it is.

    July 29, 2017 at 5:57 pm #389007

    Paolo
    Site Admin
    Post count: 31206

    A developer will look into your problem and let you know asap.

    Thanks for your patience,

    July 29, 2017 at 6:15 pm #389013

    Neelam Shah
    Free User
    Post count: 4

    Okay thank you for helping me out.

    July 31, 2017 at 6:41 am #389097

    Kiran
    Moderator
    Post count: 7069

    Hi Neelam,

    Please check now. Actually there was an JavaScript error on page that breaks the upload image feature.
    There was a JavaScript error “TypeError: $(…).offset(…) is undefined” in yoursite.com.com/wp-content/themes/rise/js/script.js?v=1.200.27
    Your theme has feature that when page scrolled to bottom the menu comes to the float position on top of page. But this feature raises the JS error when page main wrapper div does have css class “bSe”.

    I have added this class via GeoDirectory > Theme Compatibility and now seems it works fine.

    Let us know.

    Kiran

    July 31, 2017 at 7:18 am #389101

    Neelam Shah
    Free User
    Post count: 4

    Hi Dear, Yes its working perfectly fine. Bundle of thanks such a quick and superb Geo Directory support. Special thanks to Kiran, Paolo, Kor. I am impressed by the talent otherwise there are so many services and plugins out there and when u face any problem they don’t know the ABC of fixing any problem. They must learn from you.

    July 31, 2017 at 7:36 am #389104

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

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