40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

license key invalid

This topic contains 20 replies, has 4 voices, and was last updated by  Guust 4 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • December 26, 2019 at 12:15 am #523021

    Andrew Ledford
    Lifetime Member
    Post count: 14

    I purchased a lifetime membership and the license key is invalid. I am on a local server. I got this plugin instead of using a directory theme I have had for some time. Going from something that works out of the box to something that needs other plugins and still doesn’t work is not a very good user experience.

    December 26, 2019 at 12:51 am #523022

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Did you insert the key in

    WP Backend – GeoDirectory – Extensions – Membership (tab)

    Please make sure you are running the latest version of GD and WP Easy Updates.

    If the issues persists please share WP Admin credentials in a private reply and we will look into the issue and get you a fix.

    December 26, 2019 at 1:14 am #523023

    Andrew Ledford
    Lifetime Member
    Post count: 14

    Yes I did. This is on a local server. My computer so it will not be so easy to share credentials.

    December 26, 2019 at 1:18 am #523024

    Andrew Ledford
    Lifetime Member
    Post count: 14

    i just got a notice to update easy updates

    December 26, 2019 at 1:22 am #523025

    Andrew Ledford
    Lifetime Member
    Post count: 14

    Now it says the license is active.
    I hope this project works out. it is taking a lot more time than using what I am familiar with.

    I have moved the pages so geodirectory is no longer the front page do I only need to have the search and add listing pages for it to function?

    Thank you

    December 26, 2019 at 1:50 am #523026

    Andrew Ledford
    Lifetime Member
    Post count: 14

    it will still only let me post to the city I originally picked.

    I am having a hard time adding post outside the original city.

    Andrew

    December 26, 2019 at 1:52 am #523027

    Andrew Ledford
    Lifetime Member
    Post count: 14

    It looks like I can only post to my address. It looks like I will have a lot of businesses at my location.

    December 26, 2019 at 1:57 am #523028

    Guust
    Moderator
    Post count: 29970

    Moving the pages is not how you change the front page.
    Setting the front page is done at
    WP Settings > Reading > Your home page displays > A static page (select below) > Select any non-GeoDirectory Pages.
    https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/front/

    You will need all the pages that need connecting here:
    GeoDirectory > Settings > General tab > Pages sub-tab.
    They should not be given a parent page.
    If you no longer have those pages, run
    GeoDirectory > Status > Tools tab > Create default GeoDirectory pages

    We recommend using the wizard to get started: https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/#wizard

    Working locally often will mean some things may not work 100%, using a live server is recommended.

    Thanks

    December 26, 2019 at 2:16 am #523029

    Andrew Ledford
    Lifetime Member
    Post count: 14

    okay thanks. yes I meant the geodirectory page is no longer the front page, it is my index page. I was hoping to have the directory under a directory page with a parent page then all the other pages and listings under that page. is that not possible?

    I also have the issue of not able to list outside my city. Any suggestions for that. I thought that was one of the benefits of having a license.

    December 26, 2019 at 2:25 am #523030

    Andrew Ledford
    Lifetime Member
    Post count: 14

    I was looking at your documentation and videos and see I need to install a separate component to have listing outside my area

    December 26, 2019 at 3:59 am #523032

    Guust
    Moderator
    Post count: 29970

    The directory page is at /location/, but you can rename that page and its slug.
    For example see:
    https://wpgeo.directory/starter/location/
    https://wpgeo.directory/

    You will need the Location Manager, install it from GeoDirectory > Extensions > Addons.

    Thanks

    December 26, 2019 at 5:13 am #523037

    Andrew Ledford
    Lifetime Member
    Post count: 14

    thank you I will try that

    December 31, 2019 at 4:15 am #523484

    Andrew Ledford
    Lifetime Member
    Post count: 14

    Thanks for the previous help. There have been a few hiccups I have managed to figure out on my own. But now I am trying to get the address and phone number to show up on a places listing.

    I noticed a nice sidebar display with phone, address, and map. It may be handy to know how to get that as well.

    I am using the Divi theme builder and running the latest release of WP. I also have Buddypress installed.

    December 31, 2019 at 7:44 am #523496

    Kor
    Moderator
    Post count: 16516

    hi Andrew Ledford,

    Thanks for your reply. You can use the “Location Description” widget as explained here https://wpgeodirectory.com/docs-v2/templates/location/#more-design-options to achieve this. Is this what you’re looking for?

    Thanks!

    December 31, 2019 at 7:55 am #523498

    Guust
    Moderator
    Post count: 29970

    I noticed a nice sidebar display with phone, address, and map. It may be handy to know how to get that as well.

    Add the “GD > Output Location” widget to the sidebar of the detail page and add any custom field you want to show there to the sidebar.
    https://wpgeodirectory.com/docs-v2/places/custom/#usage

    Thanks

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 21 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount