License Key Is Invalid!

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 5 years, 10 months ago.

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  • July 19, 2018 at 4:35 pm #439074

    Ian Renaud
    Free User
    Post count: 1

    Hello!

    I get the ‘invalid license’ message when I put my license key in for the Payment plugin.
    My other license, for the Stripe add-on, works fine.

    I have tried all suggestions in the various support forum topics.

    Where can I send you my license key to check/update it?

    Thank you for your support, I appreciate it!
    Ian

    July 19, 2018 at 5:01 pm #439081

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    July 19, 2018 at 7:31 pm #439088

    Ian Renaud
    Free User
    Post count: 1

    Hey Paolo!

    Thank you for this fast response, I appreciate it!

    I am not using the add-on on foiremarchandegatineau.ca — the plugin is not even installed on there.
    I am still using the GeoDirectory but only for free listings.

    How do I ‘deactivate’ from this site to enable it on the new one?

    Thanks!

    July 19, 2018 at 9:19 pm #439089

    Paolo
    Site Admin
    Post count: 31206

    Hi Ian,

    I’ve deactivated that domain for both of your add-ons on our side. You should be able to active it now on your new website.

    Let me know how it goes,

    Thanks!

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