License key

This topic contains 16 replies, has 2 voices, and was last updated by  Stiofan O’Connor 7 years, 3 months ago.

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  • November 10, 2016 at 1:22 pm #301319

    Maud
    Full Member
    Post count: 96

    Hi,

    I bought membership, but I can’t activate licenses keys. I receive message “Licence not activated! Please renew or seek support.”

    On main Design – Navigation . Check are not avaliable (see screen shot).

    Could you please help me.

    Many thanks.

    November 10, 2016 at 4:16 pm #301363

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I don’t think that was the right screenshot 🙂
    Please provide wp-admin details in a private reply (only staff can see) and i will have a look.

    Thanks,

    Stiofan

    November 10, 2016 at 6:31 pm #301447

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 10, 2016 at 7:07 pm #301493

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Maud,

    Your hosting is 1and1 in Germany, they seem to have a problem communicating with our servers, there is a handful of people here that have the same problem with them. Can you try to contact support and ask them the following:

    “A service i use needs to connect to https://wpgeodirectory.com/ via CURL in PHP, this seems to be blocked by your servers, please fix this”

    Thanks,

    Stiofan

    November 10, 2016 at 7:25 pm #301504

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 10, 2016 at 8:12 pm #301545

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Sorry i missed that 🙂 The problem was caused by wp-editor plugin also using chosen script but an older version, i added a code snippet to fix it.

    Thanks,

    Stiofan

    November 10, 2016 at 8:18 pm #301551

    Maud
    Full Member
    Post count: 96

    Many thanks!! 🙂

    November 10, 2016 at 8:18 pm #301552

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You are welcome! 🙂

    November 11, 2016 at 1:57 pm #301903

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 11, 2016 at 1:59 pm #301904

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 11, 2016 at 2:10 pm #301912

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Maud,

    Really they are useless, attached is a php file, please upload it to your site so you can access via yoursite.com/curl-test.php and then send them the link to it and as why it does not work. It works from EVERYOTHER web host apart from 1and1. We do not have anything blocked on our serer and i have asked out datacenter and there is nothing blocked there.

    They should run a “traceroute” and provide the details to find where it is failing.

    Stiofan

    November 11, 2016 at 2:11 pm #301914

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    November 11, 2016 at 2:55 pm #301955

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 11, 2016 at 3:00 pm #301959

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
    November 11, 2016 at 3:38 pm #302014

    Maud
    Full Member
    Post count: 96
    This reply has been marked as private.
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