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listing description not visible after saving

This topic contains 18 replies, has 3 voices, and was last updated by  Alex Rollin 6 years ago.

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  • February 23, 2018 at 12:57 am #418868

    canalfriends
    Expired Member
    Post count: 124

    Hello
    quite a few bugs in listing input

    After inputting listings behaves in strange ways in admin
    1) the description text disappears and only visible if highlighted
    2) problems with the longitude and latitude
    3) other elements are not clickable
    4) Saved but not showing up on list

    however, the listing is showing up on the front end.

    I have not added any new plugins.

    many thnaks

    February 23, 2018 at 1:02 am #418869

    canalfriends
    Expired Member
    Post count: 124
    This reply has been marked as private.
    February 24, 2018 at 8:32 am #419026

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I’m sorry, my earlier reply didn’t get posted, apologies for that.

    I have taken a look at the site and I will be asking the developers to take a look.

    Would you please share FTP information?

    Thank you

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    February 24, 2018 at 8:33 am #419027

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 24, 2018 at 11:04 am #419049

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    There seems to be an error on the page, can you provide FTP details and i’ll check the error logs.

    Thanks,

    Stiofan

    February 24, 2018 at 2:13 pm #419082

    canalfriends
    Expired Member
    Post count: 124
    This reply has been marked as private.
    February 24, 2018 at 3:17 pm #419099

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for the info.

    It seems to be failing just before this line is output

    <input type="hidden" name="avia-loader-nonce" id="avia-loader-nonce" value="d80ee71de4" />

    I am not sure if the problem lies in the theme or in WPML.
    If you can try stitching theme quickly and then re-checking the problem is fixed or not that will help.

    Otherwise you might need to contact WPML.

    Stiofan

    February 24, 2018 at 9:27 pm #419129

    canalfriends
    Expired Member
    Post count: 124

    Hiya,
    I don’t fancy switching theme in case I create bigger probs for myself. However, I deactivated all the elements of WPML but nothing changed. I’ve contacted them nonetheless as I’m really stumped. I even deactivated the AMP plugin but that’s been on there for a long time, so the deactivation had no effects.

    February 26, 2018 at 11:16 am #419250

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yeah i narrowed it down to either the theme or WPML main plugin. Without switching themes for a few seconds i can’t really narrow it down much further.

    Stiofan

    February 28, 2018 at 7:37 am #419666

    canalfriends
    Expired Member
    Post count: 124
    This reply has been marked as private.
    February 28, 2018 at 1:52 pm #419702

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    The actual PHP page does not load fully which is impossible for it to be a JS file problem. Any JS file problems are a result of the page not loading fully.

    Stiofan

    March 1, 2018 at 7:38 pm #419915

    canalfriends
    Expired Member
    Post count: 124

    Hi
    Please don’t close this thread as still trying to resolve this issue

    Thanks

    March 2, 2018 at 9:00 am #419975

    Alex Rollin
    Moderator
    Post count: 27815

    OK, keep us updated 🙂

    March 3, 2018 at 8:04 pm #420136

    canalfriends
    Expired Member
    Post count: 124
    This reply has been marked as private.
    March 4, 2018 at 10:38 am #420224

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Trying out another theme would certainly help to narrow down the issue. There appears to be a wide range of console errors on your site in the admin site, include CORS errors, with content being loaded over http.

    Today you could try this quick fix, to add some CSS to change the color of that tex.

    

    
textarea#content {
    color: black !important;
}

    

    I recommend you consider setup of your site on a test/staging server so that your developer can do more diagnosis with a different theme enabled.
    

		
	
    


    

			
		
	
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