Listing Preview Missing

This topic contains 17 replies, has 4 voices, and was last updated by  Matt Gray 7 years, 6 months ago.

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  • August 26, 2016 at 4:07 am #253600

    Matt Gray
    Expired Member
    Post count: 131

    Hello,

    It’s weird. When a company finishes their listing — then they go to preview. It’s missing now. Can you let me know where it went?

    https://youtu.be/MxRl07zS1iA

    Thanks!

    Matt

    August 26, 2016 at 9:07 am #253709

    Kor
    Moderator
    Post count: 16516

    Hi Matt,

    I tried to use the login credentials from your previous reply but it seems invalid. Could you please provide your updated WP login credentials to your Website? I’ll need it to check the backend.

    August 26, 2016 at 2:33 pm #253826

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    August 26, 2016 at 6:14 pm #253981

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I just tested creating a new listing and editing the listing you were editing and I’m not able to recreate the problem.

    Can you please let me know how to recreate it?

    Let us know,

    Thanks

    August 28, 2016 at 8:43 pm #254879

    Matt Gray
    Expired Member
    Post count: 131

    Hey Paolo,

    Here is a video to help out. You would need to be registered as a Contractor. Then you need to add a Project to your page. This is where the mistake happens.

    Let me know. Thank you for the help.

    https://www.youtube.com/watch?v=ODzgR8NTacM

    Matt

    August 29, 2016 at 4:04 pm #255545

    Paolo
    Site Admin
    Post count: 31206

    Hi Matt,

    please provide credentials for a contractor.

    Thanks

    August 29, 2016 at 4:08 pm #255546

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    August 29, 2016 at 5:45 pm #255649

    Paolo
    Site Admin
    Post count: 31206

    Hi again,

    I just did 2 tests, editing 1 existing listing and adding a new one.

    Everything seems to work as it should…

    I think you used the back and edit button a bit too many times.

    Please try to add it again and let us know,

    Thanks

    August 29, 2016 at 8:38 pm #255679

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
    August 30, 2016 at 6:56 pm #256231

    Paolo
    Site Admin
    Post count: 31206

    I just tested again and on a Windows PC I can’t recreate this in either Firefox or Chorme.

    It looks like a simple css issue that is only MAC related. I asked to Stiofan to have a look as I don’t have a MAC.

    He’ll let you know asap.

    Thank you

    October 5, 2016 at 4:18 pm #278100

    Matt Gray
    Expired Member
    Post count: 131

    Hello,

    I am just following up to let you know this is still an issue. We have 3 people working on this and this is the issue now that we’ve all tested it.

    Chrome and MAC – Doesn’t work.
    Safari and MAC and others – This does work.

    I just wanted to let you know b/c MAC and Chrome are very popular so I am sure more people are going to have this issue. Is there anyway to fix this?

    Thanks!
    Matt

    October 5, 2016 at 9:21 pm #278191

    Paolo
    Site Admin
    Post count: 31206

    I’m really sorry about this, we totally missed it and it is my fault.

    I made sure now that the developers have been alerted, they’ll let you know asap.

    Thanks for your patience,

    October 27, 2016 at 1:18 pm #292872

    Matt Gray
    Expired Member
    Post count: 131

    Hey Paolo,

    Any luck on this? We still can’t see the preview listing. Let me know what they said. File attached of preview page.

    Thanks,

    Matt

    October 27, 2016 at 6:39 pm #293046

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I though i had replied asking for credentials as the current ones were not working but my reply is not here (sorry). Can you supply credentials that work.

    Thanks,

    Stiofan

    October 27, 2016 at 6:44 pm #293049

    Matt Gray
    Expired Member
    Post count: 131
    This reply has been marked as private.
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