Listing Submission is not going through

This topic contains 15 replies, has 3 voices, and was last updated by  Paolo 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 29, 2015 at 7:53 pm #58457

    alex5252
    Buyer
    Post count: 49

    When I try to submit new listings via the frontend it is just redirecting me to the homepage when I click “publish” and it is not saving or publishing the information. I am using an SSL certificate if that makes any difference.

    October 29, 2015 at 7:53 pm #58458

    alex5252
    Buyer
    Post count: 49
    This reply has been marked as private.
    October 29, 2015 at 8:07 pm #58465

    alex5252
    Buyer
    Post count: 49

    I went back and did a test on my initial testing site and it is working fine there. So i’m assuming it is something to do with me transferring the site to the final domain (nsjvma.com) or something to do with the SSL certificate.

    Any help in solving this would be much appreciated.

    Thanks!

    October 30, 2015 at 12:17 am #58479

    Guust
    Moderator
    Post count: 29970

    There is some customization of the add-listing page; you are by-passing the category requirement, so maybe it has something to do with that. I cannot figure it out. Do things work without your customizations?

    October 30, 2015 at 12:26 am #58481

    alex5252
    Buyer
    Post count: 49

    No, it is still not working without the customizations. Everything was working fine on my test site with all of the customizations, now that I moved it over to the live site today I discovered it no longer works in my testing.

    October 30, 2015 at 12:41 am #58483

    Guust
    Moderator
    Post count: 29970

    You have a number of re-direct plugins, and for example there are still redirect in place for old URLs:
    /wp-admin/admin.php?page=redirect-updates

    I suggest to de-activate all plugins you do not need, and see if that fixes things.

    October 30, 2015 at 1:14 am #58485

    alex5252
    Buyer
    Post count: 49

    I tried deactivating all of my plugins except the Geodirectory plugin and add on plugins and removed all custom code from my functions.php and CSS styles and it still did not work. It just redirects to the home page.

    October 30, 2015 at 1:28 am #58486

    alex5252
    Buyer
    Post count: 49

    I did another test by making a copy of the website and moving it over to a domain WITHOUT and SSL certificate and it worked fine. So I am thinking it has something to do with the SSL certificate. Any ideas?

    October 30, 2015 at 3:11 am #58490

    Guust
    Moderator
    Post count: 29970

    No, not really, plenty of sites using SSL without any issues. It might be the way it is implemented on your site. Paolo will have a look when the sun shines in his part of the world.

    October 30, 2015 at 4:13 pm #58563

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you find and replace the old URL with the new URL in your database after moving to the live server? (http to https included…)

    We suggest to use a tool like this: https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

    Let us know,

    Thanks

    October 31, 2015 at 1:55 am #58632

    alex5252
    Buyer
    Post count: 49

    All of the URLs have been updated now, but it is still not working. Any other ideas on what to try?

    October 31, 2015 at 3:22 am #58634

    alex5252
    Buyer
    Post count: 49
    This reply has been marked as private.
    October 31, 2015 at 5:11 pm #58668

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    alex can you/we please quickly disable all non GD plugins to see if one of them is the culprit? I see more than one redirect pluign that could be causing this.

    If the problem goes away than you can re-activate plugin one by one to identify the offending one.

    Let us know,

    Thanks

    October 31, 2015 at 5:19 pm #58671

    alex5252
    Buyer
    Post count: 49

    Hi Paolo,

    I am positive it is not a plugin conflict. I have already done what you are suggesting and that did not fix it. However I believe I did just find the issue. I tried deleting my php.ini file and it works now. I not sure what the issue within the file is though. Could you take a look at the attached file and let me know if you see anything obvious that could be causing this?

    October 31, 2015 at 5:20 pm #58672

    alex5252
    Buyer
    Post count: 49

    File did not attached. Here it is.

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 16 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket