Listings changing published status on their own

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 8 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , ,

  • Author
    Posts
  • December 23, 2015 at 12:30 am #64979

    glbtyp
    Full Member
    Post count: 32

    Hi, we’re experiencing an issue where our listings are changing their status from “published” to “draft” on their own. We go back and change them but then they change back within an hour or two. We only have about 6 listings right now because we are trying to iron out this issue before we import the rest of our listings from another site.

    If it helps, these listings were imported in a csv file. I think the one listing that wasn’t imported doesn’t change back on its own. Is there a setting in the file we need to check?

    December 23, 2015 at 2:55 am #64986

    Guust
    Moderator
    Post count: 29970

    If you export the listings, have a look at the difference between the two types.
    I suspect something to do with a price package that is set to expire.

    Post your URL and admin details and any other relevant info in a private message if we need to have a look.

    January 8, 2016 at 7:52 am #67416

    glbtyp
    Full Member
    Post count: 32

    It looks like that’s what it was. Thank you!

    January 8, 2016 at 9:59 am #67426

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket