Listings send me to a 404 page

This topic contains 8 replies, has 3 voices, and was last updated by  Paolo 7 years, 9 months ago.

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  • August 2, 2016 at 1:59 pm #239077

    blacspydr
    Buyer
    Post count: 44

    It seems somewhat sporadic but 90% of the time when I click on a listing, I am sent to a 404 page. This is even more common on mobile site. Any ideas?

    August 2, 2016 at 2:03 pm #239082

    blacspydr
    Buyer
    Post count: 44
    This reply has been marked as private.
    August 2, 2016 at 2:30 pm #239195

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 2, 2016 at 2:31 pm #239196

    blacspydr
    Buyer
    Post count: 44
    This reply has been marked as private.
    August 2, 2016 at 2:36 pm #239203

    Kor
    Moderator
    Post count: 16516

    Hi blacspydr,

    Just letting you know that we’re checking on this and will get back to you as soon as possible. Meanwhile, could you please update the Whoop theme to 1.0.7 ?

    Thanks!

    August 2, 2016 at 3:06 pm #239232

    Kor
    Moderator
    Post count: 16516

    Hi blacspydr,

    We’ve just fixed the issue by republishing all the listing using “Bulk Actions”. Could you please check on your end and see if it works for you now? Anyway, I’d like you to know that a database issue seems to be causing this. Did you do anything recently?

    August 2, 2016 at 3:10 pm #239233

    blacspydr
    Buyer
    Post count: 44

    Everything seems to be working on my end. Thanks!

    Can you elaborate on what you mean by a database issue? The only thing that I’ve done is add categories to all of the listings.

    August 2, 2016 at 4:46 pm #239272

    Kor
    Moderator
    Post count: 16516

    Hi blacspydr,

    It’s hard to tell, though. This seems to be a very rare issue. All listings are marked published in the backend but it isn’t after all, so I have to publish all the listings manually. Well, if this issue repeats, I’d suggest that you contact your hosting provider regarding this matter.

    August 2, 2016 at 6:36 pm #239336

    Paolo
    Site Admin
    Post count: 31206

    Is it possible that you imported the listings via CSV and left the post_status column blank?

    That would explain the case…

    Let us know,

    Thanks

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