Listings status is Draft

This topic contains 7 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 8 months ago.

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  • Author
    Posts
  • #216382

    mld1000
    Expired Member
    Post count: 62

    I have the new listings set to publish and they are going to draft instead. I am using Stripe and have the webhook in place at Stripe for both live and test modes using the test webhook.

    Can you help?

    #216530

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    #216812

    Paolo
    Site Admin
    Post count: 31211

    If paid listing are going to draft is because the transaction is not completed.

    Let us know,

    #216914

    mld1000
    Expired Member
    Post count: 62
    This reply has been marked as private.
    #216924

    mld1000
    Expired Member
    Post count: 62

    Paolo,

    I am not sure exactly wht not complete means. I can tell you that the webhook is returning a 403 error. I guess these are related.

    Thanks,

    Mike

    #216927

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    you had all outdated add-ons (see this topic), you shouldn’t expect GD to work properly if you have the latest version of the Core plugin and old add-ons.

    Please try now and let us know how you went.

    #217224

    mld1000
    Expired Member
    Post count: 62

    Paolo,

    I did copy and paste the original license key, but obviously I missed a tick box or something at checkout. I appreciate you fixing that error on my part. Now that I am all up-to-date, I still have the same problem.

    I placed an ad in collector ads and went to checkout. I then click ‘pay and publish’. I entered the test card details for Stripe and clicked okay. The Info page came up saying the transaction was successful.

    When I check the ad it is still in the draft status. When I check Stripe, the transaction value shows up at $14.97 instead of the $15.00 sale amount. Further, as the admin I got an email telling me a new listing was published and one as the publishing customer. However I received no emails or receipt from Stripe.

    As I posted in another thread. when I do a test on the webhook from my stripe account, I get a 403 error. Someone was looking into that issue, but it is still not resolved.

    Any assistance is appreciated.

    Thanks,

    Mike

    #218319

    Stiofan O’Connor
    Site Admin
    Post count: 22956
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