Webhook error

This topic contains 6 replies, has 2 voices, and was last updated by  mld1000 7 years, 10 months ago.

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  • June 27, 2016 at 5:55 pm #216815

    mld1000
    Expired Member
    Post count: 62

    The webhook for the Stripe add-on is returning a 403 error. Any suggestions?

    June 27, 2016 at 6:03 pm #216849

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide wp-admin in a private and i’ll take a look.

    Thanks,

    Stiofan

    June 27, 2016 at 6:44 pm #216908

    mld1000
    Expired Member
    Post count: 62
    This reply has been marked as private.
    June 28, 2016 at 11:43 am #217442

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    June 28, 2016 at 4:21 pm #217582

    mld1000
    Expired Member
    Post count: 62

    I see when I test the webhook from the webhook tab in the account settings in my Stripe account.

    The Stripe Team looked at it and said:

    It looks like we’ve had a bit of trouble delivering webhooks to your test webhook handler running at http://carguysandgals.com/gd-info/?pay_action=ipn&pmethod=stripe. Since 2016-06-24 14:42:09 +0000, at least 133 of the times we’ve attempted to deliver a webhook have failed, and none have succeeded. Looking at the most recent failure, we received an HTTP status code of 403 from your webhook URL. However, our webhook systems only treats a webhook as successful if we get back a status code between 200 and 299.

    June 29, 2016 at 3:58 pm #218309

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I ran some tests from ym end and the rsponse is “ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.” which seems to be comming from this plugin. https://wordpress.org/plugins/wp-spamshield/

    Thanks,

    Stiofan

    June 30, 2016 at 2:40 am #218787

    mld1000
    Expired Member
    Post count: 62

    Stiofan,

    WP-SpamShield was the issue. In WP-SpamSjield I had to whitelist the IP addresses from Stripe to fix it.

    I still have the problem with the sale amount that shows up in my Stripe dashboard. I checked all of my pricing and they are all correct. I clearly saw $15.00 to be charged at checkout, yet only $14.97 showed up in my Stripe dashboard.

    When Stripe looked at this before, they said the $14.97 was what was sent from my site.

    Just so there is no confusion – the ad I used was $19.95, but I used a coupon (BETA495) that reduced the cost to $15.00.

    Any clue why this might be happening?

    Thanks,

    Mike

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