Location change issue

This topic contains 7 replies, has 4 voices, and was last updated by  nathalie 4 years, 9 months ago.

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  • July 17, 2019 at 2:09 pm #498177

    nathalie
    Expired Member
    Post count: 110

    Hello, team!

    I kindly ask to help with the following issue:

    The location change option stoped working. I can see only the list dropdown without any cities and neighborhoods (please, see attachment).
    Previously it worked well. I guess the issue occurred after the last update 3 or 4 days ago, but we didn’t immediately notice it. I didn’t change any settings, only tryed to activate Autoptimize plagin. We thought that the Autoptimizer plugin was to blame, turned off all its settings, but it also does not help.
    I cleaned the cashe and even checked the issue on another computer that I didn’t use for a long time. The location change option is not working everywhere in all browsers.

    Link: krdmama.ru

    Previous discussion of this issue is here https://wpgeodirectory.com/support/topic/autoptimize-settings-and-seo/page/2/

    Thank you in advance for your help

    July 17, 2019 at 2:12 pm #498178

    Kor
    Moderator
    Post count: 16516

    Hi nathalie,

    Thanks for your post. I will get the same developer to check on this. Please provide as much information possible about the issue here.

    July 17, 2019 at 2:24 pm #498182

    nathalie
    Expired Member
    Post count: 110
    This reply has been marked as private.
    July 17, 2019 at 7:56 pm #498264

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you, the developers will take a look.

    July 18, 2019 at 5:40 am #498328

    Kiran
    Moderator
    Post count: 7069

    Hello nathalie,

    I checked and it worked from my side(see attachment). Any specific steps or details to recreate issue?

    Let us know.

    Regards,
    Kiran

    July 18, 2019 at 7:59 am #498342

    nathalie
    Expired Member
    Post count: 110

    Hi
    I understood that it is working when I am logging in. But I need that everybody including guests can change location as well. I looked on settings, but I didn’t find where I can turn out that restriction. Can you suggest, please?

    July 18, 2019 at 1:49 pm #498403

    Kiran
    Moderator
    Post count: 7069

    Hi nathalie,

    I checked more and found that REST API is disabled via Clearfy Pro (clearfy-pro) plugin.

    Please enable REST API or ask plugin developer to allow/enable REST API for specific endpoints.

    Thanks,
    Kiran

    July 18, 2019 at 5:47 pm #498443

    nathalie
    Expired Member
    Post count: 110

    Thank you very much again! That’s really has been the reason!

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